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    PCI compliant Payment App

    Top-up gas & electric smart meters on the move, fully branded & integrated to suit your customers

    • Fully branded to match the look of your organisation
    • Easy to pay via Credit or Debit card through the app
    • Save and tokenise cards for future payments
    • Integration options to fit a wide range of CRM and invoicing systems
    • Link to multiple gas and electric smart meters to allow your customers to top-up where-ever they are
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    PCI compliant smart phone payment solution for utility suppliers & providers

    What if your customers could pay anytime, anywhere with just a tap? Improve customer conversion and convenience with a fully branded mobile app for easy smart meter top-ups, available on Apple iPhones and Android smartphones
    Register screen

    Register Screen

    Top up screen 1

    Top up screen

    Top up history screen2

    Top-up History

    Saved Details screen

    Saved Payment Cards

    UK Energy Supplier achieved
    PCI compliance With Utilities Payment App

    This UK based energy supplier came to Key IVR with the requirement for a payment solution that would allow them to securely process Card Not Present (CNP) transactions at any time, 24/7, 365 days a year, without the need for a call agent or staff member to intervene.

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    UK Energy Supplier

    “Key IVR have been a great company to work with, helping us to achieve our objective of offering multiple PCI compliant secure payment channels to our customers. We now have a platform that enables our customers to self-manage their gas and electricity supply 24/7, improving convenience for both them and our organisation”

    UK Energy Supplier

    “Key IVR have been a great company to work with, helping us to achieve our objective of offering multiple PCI compliant secure payment channels to our customers. We now have a platform that enables our customers to self-manage their gas and electricity supply 24/7, improving convenience for both them and our organisation”

    Service additions

    No waiting, no long forms — just instant mobile transactions that make payments effortless. There are a multitude of additions we provide to suit your bespoke Web Payment solution. Your solution can be configured to suit your business needs, all fully secure to the highest level of PCI-DSS compliance.

    Tokenization

    Tokenize a customer’s card, meaning they will only need to provide card details once, saving them time on regular payments and purchases.

    All payments are secure as card details are not stored anywhere outside the issuing card company, with tokens containing a dedicated reference for every individual customer.

    E.g. Policy number, customer number, customer name, phone number, etc.

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    Recurring Payments

    Offer your customers a Recurring Payment Plan with a range of payment frequencies, such as weekly, fortnightly, monthly, etc.

    A Recurring Payment Plan / CPA (Continuous Payment Authority) differs from a Direct Debit as you can re-take failed payments, restarting the plan and avoiding expensive failed payment charges.

    This method is recommended by the FCA, as debt isn’t added onto customers paying off existing debt.

    SFTP Integration

    Validate your customer transactions and avoid matching every transaction and investigating human errors.

    You’ll have the option to supply customer records or a list of outstanding payments so transactions can be validated as a customer makes a payment.

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    Bespoke API Integration

    Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms.

    If necessary, a bespoke API can be developed to work seamlessly with your business systems.

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    Want to know more?

    Submit your details and a payment specialist will be in touch.

    We’d be happy to discuss how a Mobile Payments App could work for you, your requirements and pricing.

    sophie circle

    Sophie Chan

    Head of Revenue & Relationships

    Services that work for everyone, including… 
    Debt Recovery
    Housing
    Travel Agents
    Charities

    Services that work for everyone, including…

    Debt Recovery
    Housing
    Travel Agents
    Charities

    We’re improving the payment journey for organisations from a range of sectors

    Contact Centre Teams

    We can help improve security and operational efficiency within your Contact Centre. From protecting sensitive customer details, to reducing agent call volume, we have a range of PCI-DSS Level 1 compliant solutions to fit your organisation

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    Debt Collection & Enforcement

    Collection and card processing needs to be fast, reliable and convenient for both debtors and your staff. Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together

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    Utility Suppliers & Providers

    In a highly competitive industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter

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    Travel Agencies & Tour Operators

    Our services can be tailored to meet the specific needs of the travel sector, providing a range of payment methods to suit your individual requirements

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    Property Management & Housing Associations

    Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

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    Charities & Not for Profit

    Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

    With Key IVR’s PCI-DSS compliant solutions, not for profit organisations can offer their donators the best experience during the fund-raising process – along with protecting their sensitive data

    Find Out More

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