Due to the nature of your business, debt collection and bailiff card processing needs to be fast, reliable and convenient for both debtors and your staff. Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together.
- Provide debtors with a range of payment services – on the phone with an agent, via an automated IVR or online payment portal.
- Hosted on a DTMF Suppressant Call Centre Payments Platform
- Level 1 PCI-DSS Compliant v3.2 – The highest level of security
- 100% hosted solution, meaning no on-site installation
- Multiple Agent Logins
- Concurrent Licencing (no seat licences)
- Continuous conversation with customer when taking card details
- Real-time reporting
- Removes the need to pause call-recordings
- Optimised agent experience through a Self-Service Portal
- Integration with major Payment Service Providers
- Well designed API for simple integration
- Competitive call and transaction rates
By combining your Direct Debit system with additional channels such as telephone IVR, an online webpage and SMS or email services, you can encourage customers to self-serve and manage the majority of Direct Debit payment steps.
Everything is done securely on a highly secure payment platform, saving your organisation valuable time and money that can be better served elsewhere.
We’d be happy to show you our range of services in action with a one-to-one on-screen demonstration from a payment solutions expert.
Please submit your details and we’ll be in contact to arrange a demo.