Awards & accreditations

    Our commitment to payment security and industry-leading services
    • Awards & accreditations that reflect our commitment to high performing payment technology
    • Thanks to our extensive expertise in payment solutions, technology, and business development
    • Visionary leadership steering the company with a forward-thinking approach

    PCI-DSS Level 1 Service Provider

    Our services are certified to the highest level of Payment Card Industry Data Security Standard (PCI-DSS), Level 1 version 4.0. For many years we’ve had regular audits from a Qualified Security Assessor (QSA), so we can confidently assure organisations they will be adopting one of the safest payment environments.

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    ISO 27001 Certified Company

    Our ISO 27001 accreditation for Information Security Management shows our dedication to the protection of our customers sensitive data, and further displays our commitment to adhering to the highest level of security. Awarded by the British Standards Institution, a leading UKAS and ANAB accredited ISO auditor.

    Visa Global Registry of Service Providers

    Being on the Visa Global Registry of Service Providers enforces our promise of providing trusted payment systems, and highlights our investment in data security and the protection of cardholder data. Visa encourages merchants to only use service providers that are listed on the Registry for outsourcing their payment-related services.
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    Five9 Accredited Global Partner

    Key IVR’s Agent Assisted Payment solution is fully integrated with Five9 telephony, enabling organisations to securely process payments within the customer conversation without disrupting the agent experience. As an accredited global partner, Key IVR helps businesses enhance PCI compliance, reduce operational risk, and deliver a seamless and secure payment journey across voice channels.

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    Zoom ISV Exchange Partner

    Key IVR’s Agent Assist Digital solution is integrated with Zoom Contact Center and Zoom Phone, providing organisations with a secure and compliant way to take payments. As an ISV Exchange Partner, Key IVR enables businesses to protect sensitive customer data while maintaining a smooth, connected customer experience within the Zoom ecosystem.

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    Other accolades

    Industry trust

    We’re also trusted by a range of payment gateways and financial service organisations, including:

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