Life at Key IVR

Take an inside look at what it’s like to work at a rapidly growing payment solutions provider

As Key IVR continues to grow, it’s thanks to the teamwork and dedication from our hard-working employees that generate a successful and content environment. Our organisation is made up of committed individuals who are always challenging themselves to deliver the latest payment solutions to a complex marketplace.

When it comes to a tricky project we’re always ready with a vast variety of skills and knowledge within the team. We understand how crucial our services are to an organisation and are actively on the lookout for motivated individuals, that have a shared passion, to join the Key IVR family.

“It’s a great place to learn and grow. In the time I’ve been here I’ve gained valuable knowledge and skills that have had a huge impact on my progression here at Key IVR”

– Steve Richardson-Frankton, Enterprise Sales Manager

What Makes Key IVR a Great Workplace?

Opportunities across the UK, USA and Ireland within a rapidly expanding organisation
Work with a large variety of clients across the globe in multiple industries and market sectors
Personal Development Plan to support your career and skill building
A friendly atmosphere within an open plan office
Regular team building activities and social outings
Great public transport links and motorway access making for easy commuting to the UK headquarters
On-site kitchen facilities with unlimited tea and coffee!

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How Does the Key IVR Team Unwind?

Our regular social outings are something our staff look forward to. We’re always looking out for new activities and events that will bring the team together and generate a happy atmosphere. From a chilled out meal, to archery and axe throwing, we’re open minded when it comes to what we do and where we go.

Alistair Mackay, Head of Marketing at Key IVR says:

“It’s good to to socialise with work colleagues outside of the office space and it always helps break the ice for any new starters. A bit of healthy competition is always great too!”

Office Cakes and Treats

Birthdays, successful business wins, events etc.. no matter the occasion there’s usually someone fetching in a sweet treat for the office. With a few avid bakers in the mix, our fantastic team show off their variety of great talents. We’ve even had the odd lunchtime barbecue to deal with the tropical heat of summer 2018!

Mark Kelly, Chief Commercial Officer at Key IVR says:

“The barbecue was a nice break away from the heated office, something different to the usual lunchtime sandwiches. Everyone had a great time in a laid back atmosphere amongst friends and colleagues”

“With a welcoming atmosphere and comfortable environment, the team spirit and family feel makes Key IVR a great place to work. Everyone is always willing to help and motivate you”

– Sophie Kelly, Account Manager

Employee Spotlight - Get to Know Our Team

Sophie Kelly

Senior Account Manager

The Senior Account Manager has a range of responsibilities, from overseeing a portion of Key IVR’s clients, to training and managing a team of sales representatives. Sophie’s success has led her to obtain a growing portfolio of high profile clients.

Aaron Smith

Technical Account Manager

As an Account Manager, Aaron has the responsibility of building a working relationship with existing and future clients, ensuring they are getting the most from our services. His favourite thing about working for Key IVR is witnessing and contributing to the rapid growth & success.

Deborah De Jesus

Service Desk Team Leader

As a team leader, Deborah is responsible for the organising and motivating of her team. Since starting her role at Key IVR she’s gained a lot of friends and is proud of the job she does, saying there is never a dull moment.

Margaret Green

Project Manager

As a Project Manager, Margaret has a diverse mixture of knowledge and skills enabling her to oversee the successful deployment of current and ongoing projects. With ever-changing priorities and tight deadlines, no day is ever the same!

Callam Higgins

Account Manager

Callam Higgins is one of our talented Account Managers, working closely with our Sales Team to obtain relationships with existing and potential clients. It’s his job to identify their payment system needs and offer appropriate solutions.

Oliver Slingsby

Service Desk Analyst

Oliver Slingsby is a key member of our Service Desk team, responsible for logging requests raised by our clients for their services, however also fixing office equipment, helping to build/update new or existing systems, and also assist with new processes or reporting.

Elise Pell

Marketing Executive

The Marketing team at Key IVR serves as the face of the company, producing materials in order to efficiently represent the business. Elise is responsible for supporting and coordinating the work of the head of marketing on projects and ventures to further benefit Key IVR.

Abi Richardson

Partner Relationship Manager

As Partner Relationship Manager Abi Richardson spends her time maintaining strong relationships with our existing partners, providing training and support to their sales teams with her knowledge and understanding around our Payment Solutions.

“It’s a hard working environment, full of motivated people with a noticeable passion for what they do”

– Margaret Green, Project Manager

Opportunities at Key IVR

Are you a talented and passionate individual?

We’d love to hear from you!

We have numerous UK and International vacancies available across many of our teams to help support our rapid growth and expanding client base.

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Call us on

+44 (0) 1302 513 000

Email us at

[email protected]

Visit Our

Careers Page

Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

Life at Key IVR

“It’s a great place to learn and grow. In the time I’ve been here I’ve gained valuable knowledge and skills that have had a huge impact on my progression here at Key IVR”

– Steve Richardson-Frankton, Enterprise Sales Manager

What Makes Key IVR a Great Workplace?

How Does the Key IVR Team Unwind?

Office Cakes and Treats

“With a welcoming atmosphere and comfortable environment, the team spirit and family feel makes Key IVR a great place to work. Everyone is always willing to help and motivate you”

– Sophie Kelly, Account Manager

Employee Spotlight - Get to Know Our Team

Sophie Kelly

Aaron Smith

Deborah De Jesus

Margaret Green

Callam Higgins

Oliver Slingsby

Elise Pell

Abi Richardson

“It’s a hard working environment, full of motivated people with a noticeable passion for what they do”

– Margaret Green, Project Manager

Opportunities at Key IVR

PCI-DSS COMPLIANT SERVICES

USEFUL LINKS

CONTACT INFO

+44 (0) 1302 513 000

[email protected]

[email protected]

LOCATIONS

UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

USA: 8th Floor, 100 Church St, New York, NY 10007

Ireland: 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75

Moldova: Melestiu St 16/2, Chișinău, Moldova