Life at Key IVR

The Senior Account Manager has a range of responsibilities, from overseeing a portion of Key IVR’s clients, to training and managing a team of sales representatives. Sophie’s success has led her to obtain a growing portfolio of high profile clients.

As an Account Manager, Aaron has the responsibility of building a working relationship with existing and future clients, ensuring they are getting the most from our services. His favourite thing about working for Key IVR is witnessing and contributing to the rapid growth & success.

As a team leader, Deborah is responsible for the organising and motivating of her team. Since starting her role at Key IVR she’s gained a lot of friends and is proud of the job she does, saying there is never a dull moment.

As a Project Manager, Margaret has a diverse mixture of knowledge and skills enabling her to oversee the successful deployment of current and ongoing projects. With ever-changing priorities and tight deadlines, no day is ever the same!

Callam Higgins is one of our talented Account Managers, working closely with our Sales Team to obtain relationships with existing and potential clients. It’s his job to identify their payment system needs and offer appropriate solutions.

Oliver Slingsby is a key member of our Service Desk team, responsible for  logging requests raised by our clients for their services, however also fixing office equipment, helping to build/update new or existing systems, and also assist with new processes or reporting.

The Marketing team at Key IVR serves as the face of the company, producing materials in order to efficiently represent the business. Elise is responsible for supporting and coordinating the work of the head of marketing on projects and ventures to further benefit Key IVR.

As Partner Relationship Manager Abi Richardson spends her time maintaining strong relationships with our existing partners, providing training and support to their sales teams with her knowledge and understanding around our Payment Solutions.