With over 15 years of secure payment experience and smooth customer journeys, there’s a reason we’re trusted by millions of users….
Fast & secure payments over the phone
Descope your contact centre and office environment with an easy-to-use agent dashboard.
Provide that superior customer experience
How does Pay by Bank work?
Streamline your payment process
& let customers
CREATE Fertility offer 24/7 payment options for IVF patients, taking pressure off their team and saving valuable resources
Upcoming Webinar
– Thursday 4th December 2025 10AM (GMT)
Secure payment services for
Agents Retail PCI compliance Contact Centres Compliance Officers everyone
We provide a range of PCI DSS v4.0 Level 1 compliant IVR, Contact Centre, web and SMS payment solutions, including…
Helping your agents take PCI compliant card payments on the phone with a seamless customer experience
A PCI compliant, fully automated and branded telephony payment system. Available 24/7
Seamless integration to 150+ service providers.
We connect to telephony services Gateways Acquirers VoIP systems compliance platforms
Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms
- Easy API and SFTP connectivity options
- Reconcile and settle payments quicker
- Secure data transfer between systems
Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.
We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Working with key IVR's project team, specifically the Project Manager Ecaterina, was excellent. They were efficient, accurate, competent and reliable, making the overall experience and process run smoothly.
From the very beginning, Key IVR took the time to thoroughly explain their product offerings, breaking down the technical details in a clear and structured way. This approach made it easy for us to understand which solution best suited our needs.
The process from engagement through to go-live was really smooth. The team at Key IVR have been a pleasure to work with, efficient, responsive, and patient. Everything was clearly communicated and well-managed.
Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.
We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Working with key IVR's project team, specifically the Project Manager Ecaterina, was excellent. They were efficient, accurate, competent and reliable, making the overall experience and process run smoothly.
From the very beginning, Key IVR took the time to thoroughly explain their product offerings, breaking down the technical details in a clear and structured way. This approach made it easy for us to understand which solution best suited our needs.
The process from engagement through to go-live was really smooth. The team at Key IVR have been a pleasure to work with, efficient, responsive, and patient. Everything was clearly communicated and well-managed.
Services that work for everyone, including… Debt Recovery Housing Travel Agents Charities
Services that work for everyone, including…
Debt Recovery Housing Travel Agents Charities
Latest news
We’re Exhibiting at This Year’s Contact Centre Expo
Webinar: 4th December 2025 – Leveraging Debt & Payment Collection within Regulated Services
Client Success Story: Wyedean Housing Association
