With over 15 years of secure payment experience and smooth customer journeys, there’s a reason we’re trusted by millions of users….
Fast & secure payments over the phone
Descope your contact centre and office environment with an easy-to-use agent dashboard.
Provide that superior customer experience
How does Pay by Bank work?
Streamline your payment process
& let customers
CREATE Fertility offer 24/7 payment options for IVF patients, taking pressure off their team and saving valuable resources
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Secure payment services for
Agents
Retail
PCI compliance
Contact Centres
Compliance Officers
everyone
We provide a range of PCI DSS v4.0 Level 1 compliant IVR, Contact Centre, web and SMS payment solutions, including…
Helping your agents take PCI compliant card payments on the phone with a seamless customer experience
A PCI compliant, fully automated and branded telephony payment system. Available 24/7
Choose how customers can pay…
Give flexibility and freedom with a range of payment options
Debit & Credit Card
PayPal & Digital Wallets
Buy Now Pay Later
Receive payment in full, minus fees, and let the BNPL provider take care of instalment payments or pay later management.
Seamless integration to 150+ service providers.
We connect to
telephony services
Gateways
Acquirers
VoIP systems
compliance platforms
Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms
- Easy API and SFTP connectivity options
- Reconcile and settle payments quicker
- Secure data transfer between systems
Camilla Nicholson - Project Manager
Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.
Simon Turner - Marketing Director
Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.
Allan Poole - Director
We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.
Kevin Feehan - Director
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Camilla Nicholson - Project Manager
Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.
Simon Turner - Marketing Director
Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.
Allan Poole - Director
We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.
Kevin Feehan - Director
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Services that work for everyone, including…
Debt Recovery
Housing
Travel Agents
Charities
Services that work for everyone, including…
Debt Recovery
Housing
Travel Agents
Charities
Contact Centre Teams
Debt Collection & Enforcement
Collection and card processing needs to be fast, reliable and convenient for both debtors and your staff. Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together
Utility Suppliers & Providers
Travel Agencies & Tour Operators
Our services can be tailored to meet the specific needs of the travel sector, providing a range of payment methods to suit your individual requirements
Property Management & Housing Associations
Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee
Charities & Not for Profit
Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee
With Key IVR’s PCI-DSS compliant solutions, not for profit organisations can offer their donators the best experience during the fund-raising process – along with protecting their sensitive data