About Key IVR’s

security
team
compliance
intelligence

About Key IVR

With over 15 years of secure payment experience, there’s a reason we’re trusted by millions of users….

Founded
2024
Talented Staff
0
Happy Clients
0 +
Processed
£ 0 bn+
Who are Key IVR? We are 
intelligent
payment experts
service providers
here for you

Who are Key IVR?

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our client’s expectations.

Putting You First

Our team has the expertise to listen to your requirements and build something that delivers real value. We have the most configurable SaaS environment to ensure services can be deployed to meet your needs

Security is Key

Our continuous investment in an industry-leading global payments platform and our people allows you to benefit from robust and highly secure business solutions. We’ll look after your payment data security, and help reduce your risk

Delivering Convenience

You, your staff and your customers need services that are easy to use, quick and reliable. We can help improve your payment journey by delivering efficient and automated solutions that will benefit everyone

Innovating and Adapting

Technology, legislation and consumer behaviour are always changing. We stay ahead, with an evolving payment platform and offering trusted advice. You can be ready – no matter what the future brings

Our vision & mission

“To be a leading global payment services provider, trusted by millions.

We want to protect and streamline omnichannel payments for businesses and their customers everywhere”

Darren Wooding

Founder & CEO

Trusted by 
retailers
contact centres
manufacturers
housing associations

Meet our leadership team for

technology
commercial
operations
partnerships

Meet the faces behind the success of Key IVR, working with our team to ensure quality across everything we do

Darren Wooding

Managing Director

Mark Kelly

Chief Commercial Officer (CCO)

Chris Cairns

Enterprise Chief Technology Officer

Dianne Smith

Head of Partner Relationships

Cristina Gupca

Chief Technology Officer (CTO)

Darren Wooding

Managing Director and CEO

Mark
Kelly

Chief Commercial Officer (CCO)

Chris Cairns

Enterprise Chief Technology Officer

Dianne Smith​

Head of Partner Relationships

Cristina Gupca​

Chief Technology Officer (CTO)

Our global office locations

Doncaster, UK

Key IVR Ltd
8 Durham Ln, Armthorpe
Doncaster, South Yorkshire
DN3 3FE
United Kingdom

Austin, USA

Key IVR
901 S Mopac Expressway STE 304 Building 1
Austin, TX 78731
USA

Chișinău, Moldova

Key IVR
Mitropolit Dosoftei St 112
Chișinău
Moldova

More from Key IVR

Current vacancies

We don’t have any vacancies available at the moment, but we’re always on the lookout for great talent.

Please submit your details and CV, and we’ll get in touch if something opens up.

Apply here

Woman working in call center as dispatcher

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our client’s expectations.

Hosted in leading data centres and processing over £1.7 billion ($2.2bn) per annum, our state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 and ISO 27001.

Available in 14 languages across 11 currencies, our solutions are recommended by the Chartered Institute of Credit Management, worldwide payment gateways and PCI-DSS QSAs.

We are also registered with Visa Europe as a QSA assessed service and adhere to the EU’s General Data Protection Regulation (GDPR).

Current vacancies

We don’t have any vacancies available at the moment, but we’re always on the lookout for great talent.

Please submit your details and CV, and we’ll get in touch if something opens up.

Apply here

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Woman working in call center as dispatcher

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our client’s expectations.

Hosted in leading data centres and processing over £1.7 billion ($2.2bn) per annum, our state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 and ISO 27001.

Available in 14 languages across 11 currencies, our solutions are recommended by the Chartered Institute of Credit Management, worldwide payment gateways and PCI-DSS QSAs.

We are also registered with Visa Europe as a QSA assessed service and adhere to the EU’s General Data Protection Regulation (GDPR).

Our accreditations

Let’s get started

Shall we discuss how we can help your payment journey?

Latest news

Stay up to date with all things Key IVR with related news, including announcements, team events, and business developments.

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Key IVR Announce Agent Digital, a New Pay By Link Option for Over the Phone Payments

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