About Key IVR

A little bit about us
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Founded
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Talented Staff
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Happy Clients
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Processed Yearly

Who We Are

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our client’s expectations.

Hosted in leading data centres and processing over $1.1bn (930m euro) per annum, our state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v3.2.1 Level 1 and ISO 27001.

Available in 14 languages across 11 currencies, our solutions are recommended by the Chartered Institute of Credit Management, worldwide payment gateways and PCI-DSS QSAs.

We are also registered with Visa Europe as a QSA assessed service and adhere to the EU’s General Data Protection Regulation (GDPR).

We are proud to have achieved our success through referral and recommendations. Our mission is to provide high-volume automated payment collections through great software and delivering excellent customer service. We aim to be the provider of choice for companies wanting to deliver high-quality payment collection systems to their clients and customers.

  • Founded in 2008
  • Headquarters in Doncaster (UK)
  • Offices in New York (USA), Dublin (Ireland) and Chișinău (Moldova)
  • Over 200 clients in the UK, throughout the United States and Europe
  • Highly experienced and certified staff who have been developing IVRs for over 15 years
  • PCI-DSS v3.2.1 Level 1 Certified platform by our QSA partner Nettitude
  • ISO 27001 certified, Awarded by the British Standards Institution, a leading UKAS and ANAB accredited ISO auditor.
  • Registered with Visa, MasterCard and other major card providers
  • Processing over $1.1bn (930m euro) per annum
  • Multilingual and multicurrency platform
  • EU GDPR ready

MEET THE TEAM

DarrenWooding-2021

Darren Wooding

Managing Director & CTO (UK) & CEO (US)
MarkKelly

Mark Kelly

Chief Commercial Officer (CCO) (UK) & VP International Sales
DianneSmith_02

Dianne Smith

Head of Partner Relationships
Chris-2018

Chris Cairns

Head of IT

RECOGNIZED BY INTERNATIONAL PAYMENT GATEWAYS & PCI QSAs

OUR PCI-DSS COMPLIANT SOLUTIONS

Call us on

ACCREDITATIONS

dssCompliant
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Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

LOCATIONS

UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

USA: 8th Floor, 100 Church St, New York, NY 10007

Ireland: 1 Terenure Place, Terenure, Dublin 6W

Moldova: Mitropolit Dosoftei St 112, Chișinău, Moldova