Omnichannel Payments for
PCI-DSS Compliance

A wide range of PCI-DSS compliant solutions, working together to help you achieve your business objectives

Secure payment services for 
Agents
Retail
achieving PCI
Contact Centres
Compliance Officers
everyone

Secure payment services for

Agents
Retail
achieving PCI
Contact Centres
Compliance Officers
everyone

We provide a range of PCI DSS v4.0 Level 1 compliant IVR, Contact Centre, web and SMS payment solutions, including…

Agent Assisted Payments

Helping your agents take PCI compliant card payments on the phone with a seamless customer experience

Payment IVR

A PCI compliant, fully automated and branded telephony payment system. Available 24/7

Click-to-Pay

A pay-by-link service sending a personalised SMS or email to individual recipients, linking to an auto-filled payment portal

Secure Web Payments

A fully-branded PCI-DSS Level 1 secure online payment portal, with a range of integration options to work hand-in-hand with your existing systems

Web Chat & Social Media Payments

Gain the competitive edge with a quick and simple payment process for customers. Works with all web chat providers and social media platforms.

Merchant Services

Get started with card payments or compare your current Gateway or Acquirer rates

Outbound Voice, SMS & WhatsApp

Mass deliver voice, SMS or WhatsApp to chase payments, generate inbound payment calls and more. An effective and efficient way of reaching your customers

Mobile App Payments

Top-up gas & electric smart meters on a fully branded mobile app for Apple iPhone and Android smartphones, integrated to suit your customers

Exceed your customer expectations with the next evolution of PCI payment and secure payment services

All of our services work seamlessly together, providing a unique omni-channel approach to secure payment solutions – from online payment portals through to outbound click-to-pay and beyond.

Powered by our PCI-DSS compliant platform that comes recommended by international payment gateways and PCI QSAs alike, we securely tokenise payment methods so no matter how your customers choose to pay, you can offer a user-friendly, consistent payment experience.

Fewer abandoned transactions, less time spent chasing payments, and no costly and time-consuming integration of multiple systems and providers. Needless to say, reporting on multiple payment services from a single platform is simple, with the option to integrate with your existing business systems for greater automation.

Work with Key IVR as a single, trusted provider to help you get the most from our services portfolio and achieve your business objectives.

One of the many ways Omnichannel works

Your customer makes a payment through your fully-branded online payment portal and saves their card details for future use.

For their next payment, they choose to pay over the phone and go through to an automated, PCI-DSS compliant IVR. After the platform confirms their identity, the customer is given the option to use the saved card from the previous online payment.

Choose how customers can pay…

Give flexibility and freedom with a range of payment options

Debit & Credit Card

Accept debit or credit card payments – VISA, Mastercard and American Express

Pay By Bank​

PayPal & Digital Wallets

Accept payments from mobile and digital wallets, including PayPal, Google Pay (G Pay) and Apple Pay

Cryptocurrency Payments

Buy Now Pay Later

Offer flexible payment options to your customers with no financial risk to you. Receive payment in full, minus fees, and let the BNPL provider take care of instalment payments or pay later management.

Direct Debit

Seamless integration to a variety of providers.

We connect to​ 
telephony services
Gateways
Acquirers
VoIP systems
compliance platforms

Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms

How Clothes2order achieved
PCI compliance and a smoother ordering process

Clothes2order needed a secure over the phone solution to process custom clothing orders.

How did our payment services solve their challenge?

clothes2order-logo

Simon Turner - Marketing Director

"Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud, something they may feel uncomfortable doing."

clothes2order-logo

Simon Turner - Marketing Director

"Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud, something they may feel uncomfortable doing."

Track payments & activity on your Client Portal

Want to know more?

Submit your details and a payment specialist will be in touch.

We’d be happy to show you our Omnichannel Payment solutions in action, discuss your requirements and pricing.

Sophie Chan

Head of Account Management