Guides

Helpful information on PCI compliance & related security topics

Guides

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Guide: Our Payment Gateway Partnerships

Thanks to the long-standing and trusted relationship Key IVR has built with these payment gateways, we have developed a range of services that fit perfectly into the existing transaction process. Our services act as a secure conduit to increase convenience and conversion with additional payment methods. Also, we never hold onto any payment funds or store any of your customers’ sensitive card details.

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Guide: What is PCI-DSS Compliance?

The Payment Card Industry Data Security Standard (PCI-DSS or PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. We explain everything you need to know about PCI compliance.

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Guide: What is DTMF Masking?

DTMF masking (often called DTMF suppression) helps organisations obtain PCI compliance whilst continuing to take payments over the phone and record their calls. The masking software either replaces the tones or converts the two pitches into a single flat tone to ensure they cannot be decrypted by a hacker or someone within the organisation.

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Guide: What is GDPR?

The European Union’s General Data Protection Regulation (GDPR) came into play on 25th May 2018, designed to protect the personal data of consumers and make organisations more accountable on how they handle such information.

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Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

LOCATIONS

UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

Ireland: 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75

USA: 8th Floor, 100 Church St, New York, NY 10007