Payment Gateways

We integrate with a wide variety of Payment Gateways acting as a secure conduit during the payment process

What Is a Payment Gateway?

Payment gateways perform the relevant security and validity checks on credit or debit cards they are used by consumers to pay for goods or services.

We often get asked if we just offer the same services as a payment gateway. You might already be using a branded virtual terminal (VT) webpage to take card payments over the phone, such as Worldpay, Sage Pay or Barclays ePDQ etc, so when hearing someone ask you about “payment systems” it’s inevitable that this is going to be the first thing that comes to mind.

How Does Key IVR Work with Payment Gateways?

Thanks to the long-standing and trusted relationship Key IVR has built with these payment gateways, we have developed a range of services that fit perfectly into the existing transaction process.

We provide organisations with a wide variety of branded payment options all powered by a Payment Card Industry Data Security Standard (PCI-DSS) compliant platform. Whether customers are paying with an agent on the phone, on an automated IVR, on a website, across SMS or through a mobile app, the sensitive card data that is taken when performing a transaction is channelled safely and securely straight to the payment gateway. This not only improves the customer experience but drastically reduces the risks of taking card details over the phone using a VT, especially if those calls are recorded – find out why.

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We Don't Replace Your Current Payment Gateway

Our services act as a secure conduit to increase convenience and conversion with additional payment methods. Also, we never hold onto any payment funds or store any of your customers’ sensitive card details.

We work with a range of payment gateways, including:

  • Cardstream
  • Worldpay
  • Sagepay
  • Firstdata / FDMS
  • Mastercard / TNS
  • PayPoint
  • Adflex
  • Barclays ePDQ
  • CreditCall
  • DataCash
  • Fidelity Payments
  • Global Iris
  • Optomany
  • PayPal
  • Payzone
  • RealEx
  • RSM2000
  • Secure Trading
  • Verifone

THE PAYMENT PROCESS

Here’s how Key IVR works with a Payment Gateway:

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Click the image above to zoom

What Extra Payment Methods Could I Offer My Customers?

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Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

LOCATIONS

UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

Ireland: 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75

USA: 8th Floor, 100 Church St, New York, NY 10007