Payment Gateways

We integrate with a wide variety of Payment Gateways acting as a secure conduit during the payment process

What Is a Payment Gateway?

Payment gateways perform the relevant security and validity checks on credit or debit cards they are used by consumers to pay for goods or services.

We often get asked if we just offer the same services as a payment gateway. You might already be using a branded virtual terminal (VT) webpage to take card payments over the phone, such as Worldpay, Sage Pay or Barclays ePDQ etc, so when hearing someone ask you about “payment systems” it’s inevitable that this is going to be the first thing that comes to mind.

How Does Key IVR Work with Payment Gateways?

Thanks to the long-standing and trusted relationship Key IVR has built with these payment gateways, we have developed a range of services that fit perfectly into the existing transaction process.

We provide organisations with a wide variety of branded payment options all powered by a Payment Card Industry Data Security Standard (PCI-DSS) compliant platform. Whether customers are paying with an agent on the phone, on an automated IVR, on a website, across SMS or through a mobile app, the sensitive card data that is taken when performing a transaction is channelled safely and securely straight to the payment gateway. This not only improves the customer experience but drastically reduces the risks of taking card details over the phone using a VT, especially if those calls are recorded – find out why.

PCI DSS Compliant v3

We Don't Replace Your Current Payment Gateway

Our services act as a secure conduit to increase convenience and conversion with additional payment methods. Also, we never hold onto any payment funds or store any of your customers’ sensitive card details.

We work with a range of payment gateways, including:

Secure Trading
Worldpay345x207
GlobalIris
Realex Payment Services
First Data
Barclaycard
Datacash
Sagepay
Verifone
Cardstream
Optomany Payment Solutions
Creditcall
  • Cardstream
  • Worldpay
  • Sagepay
  • Global Payments
  • Heartland
  • Firstdata / FDMS
  • Mastercard / TNS
  • PayPoint
  • Adflex
  • Barclays ePDQ
  • CreditCall
  • DataCash
  • Fidelity Payments
  • Global Iris
  • Optomany
  • PayPal
  • Payzone
  • Cardknox
  • Checkout.com
  • RealEx
  • RSM2000
  • Secure Trading
  • Verifone
  • Elavon

THE PAYMENT PROCESS

Here’s how Key IVR works with a Payment Gateway:

Payment-Gateway-Infographic2

Click the image above to zoom

What Extra Payment Methods Could I Offer My Customers?

Payment IVR

Our PCI-DSS v3.2 Level 1 compliant, secure payment platform operates in a UK data centre and allows you to process phone payments 24 hours a day, 365 days a year

Agent Assisted Payments

Secure, DTMF suppressed card payments solutions that keep Contact Centre Agents connected to their customers. Border can integrate fully with your back office system, offering a secure and customer-friendly service

Secure Web Payments

A fully-branded PCI-DSS Level 1 secure online payment portal, with a range of integration options to work hand-in-hand with your existing systems
MobileApp

Mobile App Payments

Top-up gas & electric smart meters on a fully branded mobile app for Apple iPhone and Android smartphones, integrated to suit your customers
Click-3D

Click 3D Anti-fraud

Eliminating up to 100% charge-backs for ‘Card Not Present’ transactions, saving your organisation thousands of pounds by verifying a customer’s identity

Outbound Voice & SMS

Mass deliver SMS and voice calls to chase payments, generate inbound payment calls to your agents and more. An effective and efficient way of reaching your customers
Click-to-pay Icon

Click-to-Pay

Produce a personalised and unique URL link for each recipient to make payments quicker and easier. Click-to-Pay payments can be pushed through 3D Secure to reduce chargebacks
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Taxi Payment Solutions

A dedicated payment service for Taxi and Private hire organisations, with integration to Trapeze and iCabbi. Manage your drivers, fare payments, pre-bookings and driver rent in an easy-to-use portal

Integration Options

Save your organisation time and money by connecting our payment solutions with your existing business logic via SFTP, API and more
Call us on
+44 (0) 1302 513 000
Email us at
sales@keyivr.com
CONTACT US

LEARN MORE ABOUT PCI COMPLIANCE

keyivrLogoWhite
Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

PCI-DSS COMPLIANT SERVICES

USEFUL LINKS

CONTACT INFO

+44 (0) 1302 513 000

sales@keyivr.com

support@keyivr.com

LOCATIONS

UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

USA: 8th Floor, 100 Church St, New York, NY 10007

Ireland: 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75

Moldova: Strada Vasile, Alecsandri 141, Chișinău, Moldova