Click-to-Pay

Increase payment conversion over text, email, web chat & more

UNIQUE URL LINKS FOR EVERY RECIPIENT

Send text, email, WhatsApp, web chat or social media messages, with a URL that will prefill reference and payment amount details.

Increase payment conversion with a personalized text, email or WhatsApp message containing a unique link for each recipient.

This pay-by-link service launches a mobile friendly payment web page with as much or as little customer information pre-filled as required, allowing them to confirm payment details and simply complete the transaction.

A customer can enter new card details or use a previously stored card, making it easy for a customer to complete the payment process. No need to enter long reference numbers or remember a payment amount.

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Key Benefits

  • Multiple dynamic fields to personalize message content and deliver a unique payment URL to individual recipients
  • Increase payment conversion by substantially reducing the steps needed to make payment
  • Sent via text message, email or Whatsapp to customers individually, or combine with our Outbound service for mass send and maximum outreach
  • Works on all web browsing devices – smartphones, tablets, laptops or desktop PCs
  • Ability to link to a fully-branded, 3D Secure, PCI-DSS compliant Web Payments page
  • Integrates with your business systems to use customer reference details

CHOOSE YOUR CLICK-TO-PAY CHANNEL

EmailandSMS

SMS / Text Message

Email

Email

Whatsapp

WhatsApp Message

Webchat&SocialMedia

Web Chat & Social Media

How Does Click-To-Pay Work?

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1. In the Click-to-Pay dashboard, the agent uploads a file with a list of recipients with their specific message details. This can include their name, phone number, references or amount they need to pay.

The message template can then be edited, depending on the purpose of the campaign. Alternatively, this can be automated with an API integration with your back-office systems.

2. The campaign is sent to everyone in the list via email, text or WhatsApp message. Each recipient receives their own unique, personalized message.

They can tap or click on the link, taking them to a prefilled payments webpage.

The customer only needs to securely enter their debit or credit card information to complete the payment, without needing to log in, remember any account details or the amount due.

3. The payment is then processed securely, with no sensitive payment data ever reaching the organization’s systems, drastically reducing the possibility of a data breach.

The agent has the ability to monitor the campaign’s performance and oversee successful, failed and pending payments against customer accounts.

How Does Click-To-Pay Work?

Click-to-Pay-Mobile1

1. In the Click-to-Pay dashboard, the agent uploads a file with a list of recipients with their specific message details. This can include their name, phone number, references or amount they need to pay.

The message template can then be edited, depending on the purpose of the campaign. Alternatively, this can be automated with an API integration with your back-office systems.

Click-to-Pay-Mobile-US

2. The campaign is sent to everyone in the list via email, SMS or WhatsApp message. Each recipient receives their own unique, personalized message.

They can tap or click on the link, taking them to a prefilled payments webpage.

The customer only needs to securely enter their debit or credit card information to complete the payment, without needing to log in, remember any account details or the amount due.

Click-to-Pay-Mobile3

3. The payment is then processed securely, with no sensitive payment data ever reaching the organization’s systems, drastically reducing the possibility of a data breach.

The agent has the ability to monitor the campaign’s performance and oversee successful, failed and pending payments against customer accounts.

How Can Click-To-Pay Be Used?

Collecting an Outstanding Payment or Making a Purchase

An SMS or email is sent to a customer asking for payment with a unique web link, taking the customer straight through to a web page to enter their card details, bypassing any need to enter order information or customer references.

If the card has been securely saved on the account, all card information is pre-filled out, or new card details can be entered to complete the process. An SMS or email is sent as a payment receipt.

Bulk Send Email or SMS Campaigns

Combine Click-to-Pay with our Outbound Services to send text or email messages to a customer data list. This generates a unique URL for each recipient that takes them to a web payments page with reference and payment amounts pre-filled. All they need to do is confirm a payment method.

You can edit the message content, customize the dynamic fields such as Name, Company Name and Order Reference details and dispatch a text message or email quickly and easily.

CHOOSE HOW YOUR CUSTOMERS CAN PAY

Card-Payment-Channel

Debit & Credit Card Payments

Pay-Direct-Payment-Channel-Icon

Pay By Bank

Cryptocurrency 2

Cryptocurrency Payments

Request a Click-to-Pay Demo

We'd be happy to show you our Click-to-Pay solution in action.

Submit your details and a payment specialist will be in touch.

SophieKelly2021

Sophie Chan

Head of Account Management

    Service Additions

    Tokenization

    Tokenize a customer's card and they will only have to provide card details once, saving them time on regular payments and purchases. Card details are not stored anywhere outside the issuing card company. All tokens will have a dedicated reference for every individual customer. E.g. Policy number, customer number, customer name, phone number, etc.

    Recurring Payments

    Offer your customers a Recurring Payment Plan with a range of payment frequencies, such as weekly, fortnightly, monthly and more. If required, a Recurring Plan/CPA (Continuous Payment Authority) can be created by processing $1 that will not be taken on the customer's account. Using a Recurring Payment Plan instead of a Direct Debit allows you to re-take failed payments, restarting the plan and avoids your customers incurring expensive Failed Direct Debit charges. This method is recommended by the FCA, as debt isn't added onto customers paying off existing debt.

    Optional Integration

    SFTP Integration

    Validate your customer transactions and avoid matching every transaction and investigating human errors. You'll have the option to supply customer records or a list of outstanding payments so transactions can be validated as a customer makes a payment.

    Bespoke API Integration

    Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms. If necessary, a bespoke API can be developed to work seamlessly with your business systems.

    LEARN MORE ABOUT PCI COMPLIANCE

    ACCREDITATIONS

    keyivrLogoWhite
    Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

    LOCATIONS

    UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

    USA: 8th Floor, 100 Church St, New York, NY 10007

    USA: 901 S Mopac Expressway, STE 304 Building 1, Austin, TX 78731

    Moldova: Mitropolit Dosoftei St 112, Chișinău, Moldova