Ensuring PCI compliance throughout your contact centre and business when processing card payments is challenging. It can be virtually impossible to secure every system, from call recording through to agent activity, network security and data backups.
Key IVR have the solution to help de-scope your entire office and network environments by ensuring the payment data never reaches your systems. Our Border platform secures both your inbound and outbound traffic allowing you to focus on what matters most in your business.
Our platform is recommended by international payment gateways and PCI QSAs, delivered by trained, experienced industry professionals. We will work with you and your security specialists to implement a solution that meets your business requirements.
Key IVR’s Border platform for Call Centre Card Payments is an intrinsic part of our payment suite, and is helping call centres reduce their costs of PCI Data Security Standard (PCI-DSS) compliance, even to the point of making a business compliant that would be impossible without the service.
- DTMF Suppressant Call Centre Payments Platform
- Level 1 PCI-DSS Compliant v3.2
- 100% hosted solution, meaning no on-site installation
- Multiple Agent Logins
- Concurrent Licencing (no seat licences)
- Continuous conversation with customer when taking card details
- Real-time reporting
- Removes the need to pause call-recordings
- Optimised agent experience through a Client Dashboard
- Integration with major Payment Service Providers
- Well designed API for simple integration
- Competitive call and transaction rates
We’d be happy to show you our Border solution in action with a one-to-one on-screen demonstration from a Border expert.
Submit your details and we’ll be in contact to arrange a demo.