Since it was founded in 2008, Key IVR has grown significantly in size and service offering. In fifteen years, the organisation has evolved from a small Doncaster based automated IVR provider, to a dedicated team of specialists offering a wide range of payment channels across telephone, web, SMS and mobile apps. Key IVR are helping organisations across numerous countries and sectors protect their customers with the highest level of security when processing payments.
The demand comes from a need to combat credit card fraud and avoid data breaches that have been hitting the public eye. By adhering to a strict series of guidelines called the Payment Card Industry Data Security Standards (PCI-DSS), setup by the major card providers, organisations can strive to better protect their consumers by thoroughly assessing the security of their payment methods.
Take a look at our journey below…