OmniChannel-Atom

Omni-Channel Payment Services

A wide range of PCI-DSS compliant solutions, working together to help you achieve your business objectives

EXCEED YOUR CUSTOMER EXPECTATIONS WITH THE NEXT EVOLUTION OF PCI PAYMENT AND IVR SERVICES

All of our services work seamlessly together, providing a unique omni-channel approach to payment solutions – from online payment portals through to outbound click-to-pay and beyond.

Powered by our PCI-DSS compliant platform that comes recommended by international payment gateways and PCI QSAs alike, we securely tokenise payment methods so no matter how your customers choose to pay, you can offer a user-friendly, consistent payment experience.

Fewer abandoned transactions, less time spent chasing payments and no costly and time-consuming integration of multiple systems and providers. Needless to say, reporting on multiple payment services from a single platform is simple, with the option to integrate with your existing business systems for greater automation.

Work with Key IVR as a single, trusted provider to help you get the most from our services portfolio and achieve your business objectives.

One of the many ways Omni-Channel works

Your customer makes a payment through your fully-branded online payment portal and saves their card details for future use.

For their next payment they choose to pay over the phone and go through to an automated, PCI-DSS compliant IVR. After the platform confirms their identity, the customer is given the option to use the saved card from the previous online payment.

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Recommended by payment gateways and security consultants alike, our secure, robust payment platform operates in a state-of-the-art data centres to enable your organisation to process payments at any time – 24 hours a day, 365 days a year.

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Agent-Assisted-Payments

Our Border solution can integrate fully with your back office system, offering a secure, bespoke, customer-friendly service.

A fully-branded PCI-DSS Level 1 secure online payment portal without the setup and ongoing cost, with a range of integration options to work hand-in-hand with your existing systems.

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Mobile-App-Payments-Banner

Improve customer conversion with this fully branded, PCI compliant, mobile app for easy smart meter top-ups. Available on Apple IPhones and Android smartphones.

Click 3D eliminates the risk of fraud by verifying a customer’s identity on the phone, on the web, via web chat or SMS without storing any sensitive data.

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OutboundMessaging

Outbound IVR is an effective and cost efficient way of reaching a large audience of customer or prospects, quicker than call centre agents calling each and every contact.

Send an SMS or email to your customers with a URL that will prefill reference and payment amount details.

Combine with our Outbound SMS and Web Payment services for a fully branded and integrated solution.

ClickToPay
Taxi-Payment-Solutions

Designed for drivers, office staff and your customers. Protected 3D secure transactions for Fare, Base Rent, Pre-Payments and Invoice Payments.

RECOGNISED BY INTERNATIONAL PAYMENT GATEWAYS & PCI QSAs

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Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

LOCATIONS

UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

Ireland: 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75

USA: 8th Floor, 100 Church St, New York, NY 10007