PCI Compliance

Content to help you on your PCI compliance journey

PCI Compliance


Guide: What is Automatic Speech Recognition (ASR)?

Also known as Automatic Speech Recognition (ASR), Computer Speech Recognition, or Speech to Text (STT), this advanced technology is the process of transforming spoken language into written text. To provide a more inclusive payment experience, Key IVR have incorporated voice recognition technology into our payment solutions.

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Card Payments By Phone: How DTMF Suppression Improves Security

At Key IVR we’re aware that only 5% of consumers feel secure when paying over the phone. To combat this statistic, we’ve designed a payment solution that converts any keypad tones into a single flat tone, removing the ability for them to be decrypted during the payment process.

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2021 – The Cashless & Contactless Year for Payments

What does 2021 hold in store for the payment industry? The unpredictable events of 2020 dropped a bombshell on businesses and consumers, forcing contactless payments and WFH security into the limelight. Take a look at some of the other payment trends for this year.

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    Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.


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