PCI Compliance

Content to help you on your PCI compliance journey

PCI Compliance


Is Your Organisation Prepared for the Christmas Rush?

As jolly as the festive season is perceived on our TV screens, the harsh reality is that this is generally not the case. Quick, simple and convenient shopping with no frustrations is now the modern consumer expectation. As a retail merchant, you can spend a lot of time planning for the Christmas rush of November and…

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Key IVR Expands Globally Alongside Long-standing Partner, Cardstream

Cardstream is a long-standing partner of Key IVR, who have been working hard to expand into new markets across different countries. Working together, both parties aim to offer secure payment services to businesses across the UK, US and Canada through recently acquired opportunities, simple integration and efficient solutions. With over 20 years of experience within…

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“Why would internal tech teams ever be allowed to see such critical data?” – Careless actions left MoviePass exposed to data breach

MoviePass, a movie ticket subscription service, has apparently exposed tens of thousands of their customers sensitive personal data by leaving a critical server unprotected. The growing database had more than 58,000 saved records which included personal credit card numbers, expiry dates, billing information, full names and postal addresses. The discovered database also contained email addresses…

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Southwest Telephone Joins Forces with Key IVR to Offer Tailored Secure Payment Solutions

Nevada based local exchange carrier Southwest Telephone (SWTel) has partnered with cloud payment solutions provider Key IVR to offer US organisations a competitive selection of tailored telecommunication and payment services. Southwest Telephone’s mission is to provide effective services to an underserved market. Both businesses share the belief that no two organisations are the same, listening…

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Webinar: The Real Impact of Payment Fraud

Join us for our upcoming webinar “The Real Impact of Payment Fraud” hosted by the CICM Thursday 12th September 2019 – 1pm Payment fraud is an ongoing struggle that many organisations face, but there are steps you can take to combat charge-backs and improve transaction rates. With PSD2 rapidly approaching, Key IVR give insight on…

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Key IVR Integrates with Serenova’s CxEngage, to Secure Payment Collection Within the Contact Centre

Key IVR provides secure cloud payment solutions to organisations and contact centres across the globe, protecting hundreds of businesses and their customers. Working with Serenova, a leading contact centre-as-a-service (CCaaS) and workforce optimization (WFO) provider, we aim to make integrating secure payments into the call centre, a simpler and more adaptable process. Key IVR’s Agent…

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Key IVR Partners with Irish VoIP Provider, IP Telecom, in £250,000 Deal

We are delighted to announce our partnership with Ireland’s leading provider of VoIP (Voice over Internet Protocol) telephony, IP Telecom, in a deal worth £250,000. Established in 2010, their dedication to delivering a quality service to businesses of all sizes has allowed them to grow substantially to get to where they are today. IP Telecom…

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Long-Awaited Update Clears the Fog on PCI Compliant Telephone-Based Payments

It’s been a few years in the making, but the long-awaited update to the “Protecting Telephone-based Payment Card Data Guidance” supplement has been released by the Payment Card Industry Security Standards Council (PCI SSC). The last version of the guidelines was released in 2011, very old considering the progress in communications, infrastructure and payment technology…

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Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.


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