In a highly competitive energy supplier industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter. With a range of fully branded PCI Compliant solutions from Key IVR your organisation can offer a range of the latest payment options, including Smart Meter Payments, which will be the norm in households by 2020.
Utility Suppliers & Providers
Don’t get left behind, offer your customers the latest automated or Smart Meter payment options
PCI-DSS COMPLIANT V3.2 LEVEL 1 SERVICES - THE HIGHEST LEVEL OF PAYMENT SECURITY
Create a solution that fits your organisation and customer’s needs, with services that work together reliably and securely – fully integrated with your existing systems.
TRUSTED BY OUR CUSTOMERS
- Fully branded to match the look of your organisation
- Easy to pay via Credit or Debit card through the app
- Save and tokenise cards for future payments
- Link to multiple Gas and Electric Smart Meters to allow your customers to top-up where-ever they are
- Works with the Apple iPhone and Android Smartphones, available for your customers to download on the Apple App Store and Google Play Store
- Our talented in-house team will regularly maintain your mobile app for future Apple iOS and Android updates
Contact us on 01302 513 000 or sales@keyivr.co.uk if you’d like to discuss the ideal solution for your organisation.
Alternatively, arrange a demo of our services with one of our payment solutions experts.
Key Benefits
- Stay competitive by providing your customers with the latest range of payment services
- Hosted on a DTMF Suppressant Call Centre Payments Platform
- Level 1 PCI-DSS Compliant v3.2 – The highest level of security
- 100% hosted solution, meaning no on-site installation
- Multiple Agent Logins
- Concurrent Licencing (no seat licences)
- Agent can remain in continuous conversation with customer when taking card details if necessary
- Real-time reporting
- Optimised agent experience through a Self-Service Portal
- Integration with major Payment Service Providers
- Well designed API for simple integration
- Competitive call and transaction rates
Utilities Solutions Demo
We’d be happy to show you our range of services in action with a one-to-one on-screen demonstration from a payment solutions expert.
Please submit your details and we’ll be in contact to arrange a demo.
DON'T TAKE OUR WORD FOR IT
With hundreds of happy clients on our PCI DSS v3 Level 1 certified payment solutions, the results speak for themselves:

“We are pleased with the IVR telephone payment application and are looking to use IVR further for additional functionality for our clients.”
Andrew Estrop
Director – Energy Billing
ACCREDITATIONS





Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.