In a highly competitive energy supplier industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter. With a range of fully branded PCI Compliant solutions from Key IVR your organisation can offer a range of the latest payment options, including Smart Meter Payments, which will be the norm in households by 2020.
- Fully branded to match the look of your organisation
- Easy to pay via Credit or Debit card through the app
- Save and tokenise cards for future payments
- Link to multiple Gas and Electric Smart Meters to allow your customers to top-up where-ever they are
- Works with the Apple iPhone and Android Smartphones, available for your customers to download on the Apple App Store and Google Play Store
- Our talented in-house team will regularly maintain your mobile app for future Apple iOS and Android updates
- Stay competitive by providing your customers with the latest range of payment services
- Hosted on a DTMF Suppressant Call Centre Payments Platform
- Level 1 PCI-DSS Compliant v3.2 – The highest level of security
- 100% hosted solution, meaning no on-site installation
- Multiple Agent Logins
- Concurrent Licencing (no seat licences)
- Agent can remain in continuous conversation with customer when taking card details if necessary
- Real-time reporting
- Optimised agent experience through a Self-Service Portal
- Integration with major Payment Service Providers
- Well designed API for simple integration
- Competitive call and transaction rates
We’d be happy to show you our range of services in action with a one-to-one on-screen demonstration from a payment solutions expert.
Please submit your details and we’ll be in contact to arrange a demo.