Working with organisations from a range of sectors to provide tailored payment services

Contact Centres

We can help improve security and operational efficiency within your Contact Centre. From DMTF suppression to sensitive customer detail masking, we have a range of PCI-DSS Level 1 compliant Agent Assisted Solutions to fit your organisation.


Bailiffs & Debt Collectors

Due to the nature of your business, collection and card processing needs to be fast, reliable and convenient for both debtors and your staff.

Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together.


Utility Suppliers & Providers

In a highly competitive industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter, which will be the norm in households by 2020.

Travel Agencies

It’s more important than ever to ensure you’re securing sensitive customer details when taking payments, regularly assessing your existing systems and transaction processes.

Our services can be tailored to meet the specific needs of the travel sector, providing a range of payment methods to suit your individual requirements.


Taxi & Private Hire

Our FarePay solution offers a range of secure payment options for Taxi and Private Hire firms, allowing in-car card payments, easy Driver Rent payments, protection against charge-backs and so much more.

Configured to suit your firm, FarePay frees up office resources, giving your drivers more time on the road, making more money and providing a better overall service.


Parking Enforcement

Our omni-channel payment solutions are a key component to many Parking Enforcement Agencies, Organisations and Local Governments across the UK, white-labelled and integrated to suit your project requirements.


Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.


Key IVR Ltd, Unit 8 Durham Lane, West Moor Park, Armthorpe, Doncaster, United Kingdom DN3 3FE

Key IVR (Ireland) Ltd, 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75, Ireland

Key IVR, 8th Floor, 100 Church St, New York, NY 10007, USA