Mobile Payment App

Top-up gas & electric smart meters on the move, fully branded & integrated to suit your customers
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PCI COMPLIANT SMART PHONE PAYMENT SOLUTION FOR UTILITY SUPPLIERS & PROVIDERS

Improve customer conversion and convenience with a fully branded mobile app for easy smart meter top-ups, available on Apple iPhones and Android smartphones

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  • Fully branded to match the look of your organisation
  • Easy to pay via Credit or Debit card through the app
  • Save and tokenise cards for future payments
  • Link to multiple gas and electric smart meters to allow your customers to top-up where-ever they are
  • Display top-up history across multiple smart meters
  • Integration options to fit a wide range of CRM and invoicing systems
  • Works with the Apple iPhone and Android smartphones, available for your customers to download on the Apple App Store and Google Play Store
  • Our talented in-house team will regularly maintain your mobile app for future Apple iOS and Android updates
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News: Key IVR Supply Nabuh Energy with Utilities Payment App

The first release of the app will enable users to create an account, update contact details, top-up their household energy supply by credit or debit card, and view a detailed history of top-up transactions.

Marc Brook, Smart Meter Consultant at Nabuh Energy said:

“We now have a platform that enables our customers to self-manage their gas and electricity supply 24/7, improving convenience for both them and Nabuh Energy”

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Request a Call Back

We’d be happy to discuss your mobile payment app requirements and how it can benefit your organisation, including any specific technical queries.

Simply request a Call Back and we will be in contact.

    Service Additions

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    Direct Debit Payments

    Add Direct Debit to your payment solution and start securing collections through one of the most trusted channels in the UK.

    Set up, modify and monitor Direct Debits simply and conveniently, avoiding the hassle of chasing a multitude of late payments. Options include: payment plans and one-off transactions to collect variable amounts, subscription payments and fixed fees alike.

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    Pay Direct (Electronic Funds Transfer)

    Collect payments quicker, directly from your customer's bank with Pay Direct. Simply add a payment button on your checkout page and the customer is transferred to their bank to login and authorise payment.

    All the details of the payment are encrypted and passed through to their bank so there are is no risk of payer error. Once completed, the payer is returned to the business website to continue their online journey - ensuring a consistent brand and user experience.

    Tokenisation

    Tokenise a customer's card, meaning they will only need to provide card details once, saving them time on regular payments and purchases.

    All payments are secure as card details are not stored anywhere outside the issuing card company, with tokens containing a dedicated reference for every individual customer.

    E.g. Policy number, customer number, customer name, phone number, etc.

    Recurring Payments

    Offer your customers a Recurring Payment Plan with a range of payment frequencies, such as weekly, fortnightly, monthly, etc.

    A Recurring Payment Plan / CPA (Continuous Payment Authority) differs from a Direct Debit as you can re-take failed payments, restarting the plan and avoid failed payment charges.

    This method is recommended by the FCA, as debt isn't added onto customers paying off existing debt.

    Optional Integration

    SFTP Integration

    Validate your customer transactions and avoid matching every transaction and investigating human errors.

    You'll have the option to supply customer records or a list of outstanding payments so transactions can be validated as a customer makes a payment.

    Bespoke API Integration

    Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms.

    If necessary, a bespoke API can be developed to work seamlessly with your business systems.

    LEARN MORE ABOUT PCI COMPLIANCE

    RECOGNIZED BY INTERNATIONAL PAYMENT GATEWAYS & PCI QSAs

    ACCREDITATIONS

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    Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.

    LOCATIONS

    UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

    USA: 8th Floor, 100 Church St, New York, NY 10007

    Ireland: 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75

    Moldova: Mitropolit Dosoftei St 112, Chișinău, Moldova