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Choose how your customers pay

Over the phone payments

Automated Payment IVR

Online & E-Commerce Payments

Key benefits

Competitive rates for over 100+ countries
Easy to use and reliable
Fast and highly secure to PCI-DSS Level 1 and 3DS2
Scalable to grow with your business
Accept VISA, Mastercard, American Express and more

Providers we work with

We know how crucial it is to have a fast and reliable payment service for your customers. We don’t replace your systems — we enhance them. Key IVR integrates smoothly to support secure payments without slowing down your operations.

How do Merchant Services work?

1

A customer wants to pay for goods or services provided by the merchant (your organisation).

2

If they choose to use a debit or credit card, our services will capture and encrypt the cardholder details securely. They are then sent from a payment gateway to a payment processor.

3

The payment processor notifies the bank who issued the debit or credit card, and the transaction is approved or rejected.

4

The payment processor then communicates this back to the payment gateway, who then informs the merchant and/or the customer.

5

If approved, the necessary funds are deducted from the customer’s bank account and settled into the merchant’s bank account.

6

If declined or rejected, there may have been an issue with the card, anti-fraud checks have flagged something suspicious, or another reason.

1

A customer wants to pay for goods or services provided by the merchant (your organisation).

2

If they choose to use a debit or credit card, our services will capture and encrypt the cardholder details securely. They are then sent from a payment gateway to a payment processor.