Nevada based local exchange carrier Southwest Telephone (SWTel) has partnered with cloud payment solutions provider Key IVR to offer US organizations a competitive selection of tailored telecommunication and payment services. Southwest Telephone’s mission is to provide effective services to an underserved market. Both businesses share the belief that no two organizations are the same, listening…
Key IVR is pleased to announce a new partnership with Cardknox, a leading payment gateway provider in the US that integrates secure payments in-store, online or over-the-phone, to meet the needs of their clients. From a long-standing partnership with Cardknox’s parent company, Fidelity Payments, Key IVR is confident that this new relationship will deliver some…
Join us for our upcoming webinar “The Real Impact of Payment Fraud” hosted by the CICM Thursday 12th September 2019 1pm (GMT), 8am (EDT), 7am (CDT), 6am (MDT) Payment fraud is an ongoing struggle that many organizations face, but there are steps you can take to combat charge-backs and improve transaction rates. With PSD2 rapidly…
We are delighted to introduce you to our newest partner, Voyager Networks, an IT Solutions business delivering a range of innovative services to its many clients across a wide variety of public and private organizations. Key IVR and Voyager Networks will be working together to offer clients tailored and secure technology systems that help improve…
Key IVR provides secure cloud payment solutions to organizations and contact centers across the globe, protecting hundreds of businesses and their customers. Working with Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) provider, we aim to make integrating secure payments into the call center, a simpler and more adaptable process. Key IVR’s Agent…
Thanks to the long-standing and trusted relationship Key IVR has built with these payment gateways, we have developed a range of services that fit perfectly into the existing transaction process.
The Payment Card Industry Data Security Standard (PCI-DSS or PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.
With the introduction of the General Data Protection Regulation (GDPR) across Europe and the UK Government’s new Data Protection Act (2018), the Information Commissioners Office (ICO) are clamping down on organizations that are failing to comply. Fines can be as high as €20 million (approximately £17.5 million), or up to 4% of annual turnover, whichever…
DTMF masking (often called DTMF suppression) helps organizations obtain PCI compliance whilst continuing to take payments over the phone and record their calls.
