Omnichannel Payment Services

A wide range of PCI-DSS compliant solutions, working together to help you achieve your business objectives

Exceed Your Customer Expectations With the Next Evolution of PCI Payment and Secure Payment Services

All of our services work seamlessly together, providing a unique omni-channel approach to secure payment solutions – from online payment portals through to outbound click-to-pay and beyond.

Powered by our PCI-DSS compliant platform that comes recommended by international payment gateways and PCI QSAs alike, we securely tokenise payment methods so no matter how your customers choose to pay, you can offer a user-friendly, consistent payment experience.

Fewer abandoned transactions, less time spent chasing payments, and no costly and time-consuming integration of multiple systems and providers. Needless to say, reporting on multiple payment services from a single platform is simple, with the option to integrate with your existing business systems for greater automation.

Work with Key IVR as a single, trusted provider to help you get the most from our services portfolio and achieve your business objectives.

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One of the many ways Omnichannel works

Your customer makes a payment through your fully-branded online payment portal and saves their card details for future use.

For their next payment they choose to pay over the phone and go through to an automated, PCI-DSS compliant IVR. After the platform confirms their identity, the customer is given the option to use the saved card from the previous online payment.

Truly Global Services

Key IVR has offices in the UK, Ireland, Moldova and the US. This means that as the UK transitions out of the European Union (EU), it won’t change any aspect of quality, security or care towards our clients. With a large portfolio of partners and a diverse range of integration capabilities to suit any organisation, our cloud payment solutions are designed to work on a global level to support your customers where ever they are.

Please note: EU GDPR will still be fully enforced following Brexit.

Recommended by payment gateways and security consultants alike, our secure, robust payment platform operates in a state-of-the-art data centres to enable your organisation to process payments at any time – 24 hours a day, 365 days a year.


Our Border solution can integrate fully with your back office system, offering a secure, bespoke, customer-friendly service.

A fully-branded PCI-DSS Level 1 secure online payment portal without the setup and ongoing cost, with a range of integration options to work hand-in-hand with your existing systems.



Improve customer conversion with this fully branded, PCI compliant, mobile app for easy smart meter top-ups. Available on Apple IPhones and Android smartphones.

Send an SMS or email to your customers with a URL that will prefill reference and payment amount details.

Combine with our Outbound SMS and Web Payment services for a fully branded and integrated solution.


Outbound IVR is an effective and cost efficient way of reaching a large audience of customer or prospects, quicker than call centre agents calling each and every contact.

Designed for drivers, office staff and your customers. Protected 3D secure transactions for Fare, Base Rent, Pre-Payments and Invoice Payments.




    Key IVR are a privately owned business offering global automated PCI-DSS compliant payment services. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.


    UK: 8 Durham Lane, West Moor Park, Armthorpe, Doncaster DN3 3FE

    USA: 8th Floor, 100 Church St, New York, NY 10007

    USA: 901 S Mopac Expressway, STE 304 Building 1, Austin, TX 78731

    Moldova: Mitropolit Dosoftei St 112, Chișinău, Moldova