Success Stories

Thomas Sanderson

Following investigations around PCI-DSS Compliance within their business infrastructure, Thomas Sanderson discovered that the technology around taking card payments was in scope of a potential data breach.


Key IVR were tasked to design and implement a system that would enable Marston customers to self service their payment requirements.

Cool Milk

Cool Milk required an Automated Payment Solution providing a cost effective, efficient and secure service, capturing payments for parents to pay for their child’s school milk.

Debt Recovery Plus

Debt Recovery Plus required a 24 hour IVR payment service and website based payment portal to provide our customers with a quick and easy way to make payments across multiple Channels.

Ranger Services

As a technically advanced company, Ranger Services required their payment platform to be fully integrated with their business processes.

Newmarket Holidays

Newmarket Holidays approached Key IVR to provide a robust, high-volume payment mechanism, able to switch seamlessly between multiple gateway providers for the ultimate in platform resilience.

Safestyle UK

Safestyle required an automated card payment solution that didn’t require ‘human intervention or participation’ to enter their own details on their own telephone.

One Call Insurance

Key IVR were required to provide solutions for 24/7 payments across their business divisions and PCI-DSS compliant call centre payment collections.

High Court Enforcement (HCE)

High Court Enforcement approached Key IVR to provide an integrated solution for taking payments by IVR, web and by their collection agents.

Vehicle Credit Limited

Vehicle Credit needed to have an automated payment system that could be integrated with their Collections system.

West Kent Housing Association

West Kent Housing Association wanted an automated system that would be able to handle taking card payments 24 hours a day over 7 days a week.

Energy Billing

Energy Billing had a desire to provide telephone payment capabilities to their clients 24 hours a day and also to provide this functionality without additional staffing at their end.


Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our clients' expectations.


Key IVR Ltd, Unit 8 Durham Lane, West Moor Park, Armthorpe, Doncaster, United Kingdom DN3 3FE

Key IVR (Ireland) Ltd, 8 Clanwilliam Square, Grand Canal Quay, Dublin 2, D02 PF75, Ireland

Key IVR, 8th Floor, 100 Church St, New York, NY 10007, USA