Darren Wooding CEO and Mark Kelly VP International Sales will be visiting our recently opened New York Office next week (21st April – 26th April 2018) to meet with some key prospects, clients and partners throughout the US.
Locations will include:
- New York
- Austin, Texas
They will be discussing how Key IVR can bring PCI DSS v3.2 Level 1 (what is PCI-DSS?) compliant solutions to American organisations, improving data security, the overall customer experience and reduce the impact of transaction fraud that can cost businesses millions of dollars.
Our 100% hosted Payment IVR and Agent Assisted Payments services have already proven popular with our existing US clients.
Payment IVR provides a fully automated and bespoke telephone payment line, available 24/7/365, saving valuable call centre agent time to help assist customers with further payment and account queries, improving convenience for those who can’t always call to make payments during office opening hours.
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Agent Assisted Payments drastically reduces the risks associated with handling card payments over the phone with a call centre agent. It secures inbound and outbound call traffic with DTMF suppression so customers can enter their card details securely through their phone keypad, hiding the sensitive payment details from the agent and any call recording system.
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Both services are multilingual, multi-currency and connect to any Payment Gateway, with a wide range of integration options to existing business systems.
Contact Key IVR on +1 917 410 3233 or email [email protected] if you’d like to discuss a payments solution to suit your organisation or arrange a face-to-face meeting with Darren and Mark next week.