Employee Spotlight: Elise Pell

The Marketing team at Key IVR maintains the brand of the company, working on a range of activities across online, print and PR that help communicate how payment services can benefit organsiations and their customers.

Elise Pell is the Marketing Assistant, responsible for supporting the marketing team and utilitising her skills in copywriting to produce essential guides, social media messaging and engaging content. She also helps co-ordinate the Key IVR brand look and feel across the business.

When did you start working at Key IVR?
June 2018, I’d just completed an undergraduate course studying journalism at Sheffield Hallam University. I already had some experience in marketing and much preferred the diversity the position had to offer.
What does your role involve?
As the marketing assistant my job pretty much involves a selection of everything. From keeping the website up to date with the latest content, to assisting and organising any promotional activities. There’s always something new and different to be working on.
What is your favourite part about working for Key IVR?
Being a part of a growing business and witnessing every achievement. It’s great to be involved in something so positive whilst also developing my own attributes.

What have you gained from working at Key IVR?
A definite sense of purpose. I jumped straight into this position after finishing university and my previous jobs had little relation to my career aspirations. It’s great to be developing my skills and expanding my knowledge in a role that’s contributing towards my future.
What makes you proud to work at Key IVR?
Everyone will always support one another with any task, project or crisis if need be. There’s a highly positive atmosphere, making it a great place to work.
What’s a standard day in the office like for you?
I don’t think there is a “standard day”, I could be producing a video on a Monday and be writing content for the website on the Tuesday, as I said before, no day is the same.
What do you like to do on your days off?
Admittedly I’m a bit of a shopaholic, so a day of retail therapy is bliss for me! I also love to meet up with my friends in the local rock bar for some drinks and good music.
Before working at Key IVR, what was the most unusual or interesting job you’ve ever had?
I wouldn’t call it an unusual job, but working in a nightclub definitely involved some unusual things. Ladies nights were odd, the sea of pink tutus and loud drunk women was not my cup of tea.
What is the best vacation you’ve ever been on?
I’ve never really had a “best” vacation, but I did live in the south of Spain for a few years. My parents owned a small English bar near the coast and it was like having a long three-year holiday in the sun.

Describe what you were like at age 10.
Adventurous. I was living in Spain at this point and there was always somewhere new and exciting to discover. Mountains, beaches, caves etc, were never ending sources of exploration for a 10-year-old.
If you could do any other job for one day, what would it be?
I’ve always been interested in becoming either a paramedic or a vet, the thought of being that first point of response to help someone would be amazing. My only hurdle stopping me was that I was always better at English and Writing at school, science just wasn’t my forté.
Tell us something about yourself that would surprise us.
I have a massive collection of scented candles, it’s become a bit of a problem. I can also speak moderately fluent Spanish.
What music is on your phone?
Mainly indie rock, punk rock and metal, but secretly, Miley Cyrus and The Weeknd are my guilty pleasure.
Where is your favourite place to eat?
Wagamamas is the best! Their chicken ramen is to die for.