With over 15 years of secure payment experience and smooth customer journeys, there’s a reason we’re trusted by millions of users….
Fast & secure payments over the phone
Descope your contact centre and office environment with an easy-to-use agent dashboard.
Provide that superior customer experience
How does Pay by Bank work?
Streamline your payment process
& let customers
CREATE Fertility offer 24/7 payment options for IVF patients, taking pressure off their team and saving valuable resources
Secure payment services for
Agents
Retail
PCI compliance
Contact Centres
Compliance Officers
everyone
We provide a range of PCI DSS v4.0 Level 1 compliant IVR, Contact Centre, web and SMS payment solutions, including…
Helping your agents take PCI compliant card payments on the phone with a seamless customer experience
A PCI compliant, fully automated and branded telephony payment system. Available 24/7
Seamless integration to 150+ service providers.
We connect to
telephony services
Gateways
Acquirers
VoIP systems
compliance platforms
Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms
- Easy API and SFTP connectivity options
- Reconcile and settle payments quicker
- Secure data transfer between systems
Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.
Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.
We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.
Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.
We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Services that work for everyone, including…
Debt Recovery
Housing
Travel Agents
Charities
Services that work for everyone, including…
Debt Recovery
Housing
Travel Agents
Charities
Latest news
Webinar: Key IVR Presents Maximising Collections in Your Organisation
Let the Hunt Begin! We Challenged Our Teams to Find Bugs and Win Prizes
Key IVR Adds Ground-Breaking AI Technology into Service Platforms
