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AI Technology Into Platforms

Key IVR Adds Ground-Breaking AI Technology into Service Platforms

Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area we’ve been developing, with great success and have now embedded into our solutions.

Client Success Story: Click Energy

Click Energy wanted to empower their utility customers and allow them to purchase the top-up codes over the phone, using a credit or debit card. They wanted it to be quick, convenient and secure.

Key IVR Continue to Innovate with PCI-DSS v4.0 Compliance

Key IVR are thrilled to announce we are now PCI-DSS v4.0 compliant. Thanks to the hard work of the team, we're very pleased to be able to shout about achieving this major version of the security standard.

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Sophie Chan

Head of Account Management