Have you noticed a charge on your bank or credit card statement with “…ee-beta.keyivr” or something similar in the reference?
This will be one of two things:
- A Penalty Charge Notice (PCN), Excess Charge Notice (ECN) or Parking Charge Notice that you will have paid recently online or on the phone using a debit or credit card.
- You’ve used the RingGo website or app to pay for parking
We don’t issue parking permits or notices and you wouldn’t have been contacted by us about this.
At Key IVR we simply process the secure payment on behalf of the organisation who issued the penalty, as one of the many services we offer.
We hope this clarifies any confusion.
If you have any further questions, please contact RingGo or the organisation who issued the Charge Notice.