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Credit Unions Save Valuable Time by Automating Telephone Payments

  • 24/7, 365 days payment collection service
  • Highly secure service – PCI-DSS Level 1 Compliant
  • Professional voice artist recordings
  • Seamless customer experience
  • 100% cloud hosted with no hardware

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Safe & Secure Payment IVR

Fully-automated payment collection system
  • 24/7, 365 days payment collection service
  • Highly secure service
  • Professional voice artist recordings
  • Seamless customer experience
  • 100% cloud hosted with no hardware

Accept Secure Debit & Credit Cards Payments

Ready to Get Started?





    On average, how many payments do you take a month?

    0-5051-250250+I'm Not Sure

    Ready to Get Started?

      On average, how many payments do you take a month?

      0-5051-250250+I'm Not Sure

      2 Ways You Can Use a Payment IVR

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      Payment IVR Telephone Line

      1. The customer calls the organization to make a payment and is greeted by an automated line which asks a number of security questions. After verifying their identity, they are taken to the payment stage.

      2. Once the customer has entered the amount they wish to pay, they can key in their payment card details using their telephone keypad. The card data is processed by the payment platform & no sensitive information is sent to the organization.

      3. Once the transaction is complete, the customer is informed and given the option to be sent an SMS receipt containing confirmation of the payment.

      Payment-IVR-Mobile-1-US

      1. The customer calls the organization to make a payment and is greeted by an automated line which asks a number of security questions. After verifying their identity, they are taken to the payment stage.

      Payment-IVR-Mobile-2-US

      2. Once the customer has entered the amount they wish to pay, they can key in their payment card details using their telephone keypad. The card data is processed by the payment platform & no sensitive information is sent to the organization.

      Payment-IVR-Mobile-3-US

      3. Once the transaction is complete, the customer is informed and given the option to be sent an SMS receipt containing confirmation of the payment.

      transfer

      Payment Pass-Off IVR

      1. The customer is talking to an agent, discussing an order. When they are ready to make a payment the agent can verify the customer and push the order details to the payment line. They then transfer the customer to the payment line. The agent will no longer be in conversation with them.

      2. The customer is greeted by the payment IVR which reads out the order details and the amount to pay. The customer can key in their payment card details using their telephone keypad.

      3. The card data is processed by the payment platform & no sensitive information is sent to the organization. Once the transaction is complete, the customer is informed and given the option to be sent an SMS receipt containing confirmation of the payment.

      Pass-off-IVR-Mobile-1-US

      1. The customer is talking to an agent, discussing an order. When they are ready to make a payment the agent can verify the customer and push the order details to the payment line. They then transfer the customer to the payment line. The agent will no longer be in conversation with them.

      Pass-off-IVR-Mobile-2-US

      2. The customer is greeted by the payment IVR which reads out the order details and the amount to pay. The customer can key in their payment card details using their telephone keypad.

      Pass-off-IVR-Mobile-3-US

      3. The card data is processed by the payment platform & no sensitive information is sent to the organization. Once the transaction is complete, the customer is informed and given the option to be sent an SMS receipt containing confirmation of the payment.