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Partner Success Story: Cardstream


Cardstream is an independent provider of payment solutions, giving access to all payment modes including credit card, debit card, wallets, alternative payment methods – all from a single platform and open API. From a full end-to-end white label payment gateway to modular solutions, covering all your payment requirements in the forever changing payment processing landscape.

Working with Key IVR

Key IVR and Cardstream have been working closely together for over 10 years, collaborating on joint opportunities for secure and reliable payment systems for organisations across the UK. The synergy between both the Key IVR secure platform and Cardstream’s payment gateway are what contributes towards the ever-growing success of this partnership.

The relationship between both parties has always been a mutual one, with consistent referral of business opportunities between both organisations. This has allowed Key IVR and Cardstream to implement their systems within a variety of sectors, including Parking Enforcement, Debt Collection, Utility Providers, Charities and many more.

Dianne Smith, Head of Partner Relationships at Key IVR said:

“Cardstream has been a fantastic partner to work with. Our Integration with their secure gateway has meant that boarding new customers has been a much simpler and efficient process for both Key IVR and the client. We’re delighted to be partnering with such an innovative organisation within the payment industry, and together we’ll continue to expand on our client base and service offerings”.

Dedicated Partner Support

The Partner Team at Key IVR offers a variety of support, including:

  • Training sessions on the different Key IVR services
  • Access to our Partner Portal, containing a library of useful collateral to use during sales meetings and calls
  • Pre-sales support, offering in-depth knowledge on our solutions and, if necessary, joining calls with a prospect to help secure a deal
  • Regular communication, discussing opportunities, industry trends and updating the wider team on any new features or additional services
  • Marketing and PR activity to announce the partnership and bespoke marketing support on any joint campaign activity
  • Advanced technical and project assistance from the wider Key IVR team as required

Success Story

One high profile client has been a dedicated customer of Key IVR and Cardstream for many years. They work within the public sector to provide services to a large portfolio of councils and other government bodies within the UK.

Due to the efficient and simple integration between Cardstream and Key IVR, new solutions can be deployed quickly, and existing services can be updated seamlessly where necessary.

Members of the public can make payments on a range of channels, including over the phone, with an automated IVR or online. All in a PCI-DSS Level 1 compliant manner, regarded as the highest level of payment security in the industry for debit and credit cards.

Adam Sharpe, CEO of Cardstream said:

“The Partnership between Cardstream and Key IVR highlights the innovative way Cardstream is able to utilise the Open Payment Network for the benefit of all parties involved. The partnership has allowed us to enable Merchants of all sizes and verticals to create and execute their own payment strategies. Being able to provide consumers the ability to make payments in a secure and efficient manner helps further our mission to “Connect Commerce”.

If you’d like to know more about partnering with Key IVR, you can find out more here. Or, contact our partner team by emailing or calling +1 888 765 3109

To find out more about Cardstream, contact or visit their website here:

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