We’re delighted to announce that Key IVR has won the prestigious Best Product Innovation award at the Moldova Innovation Technology Park (MITP) Awards 2025. Our Agent Assisted Payments solution was recognized as a standout technology, setting new standards in secure, compliant payment processing.
The awards ceremony took place on 5th December 2025 as part of the MITP Awards Gala, a flagship event celebrating Moldova’s most innovative digital products and services. The MITP Awards shine a spotlight on exceptional tech companies and bring together founders, investors and industry leaders from across the region.
A Milestone Achievement for Key IVR
Winning Best Product Innovation at MITP is a tremendous honor for our team. Our Agent Assisted Payments solution stood out among a competitive field of nominees thanks to its impact, scalability and secure design, all critical factors in today’s fast-evolving fintech landscape.
This achievement recognizes our commitment to delivering cutting-edge payment technology that enables contact centrers and businesses to process payments securely and in real time – without exposing sensitive customer data.
Why This Matters
In an age where digital payments are ubiquitous, security and compliance are paramount. Key IVR’s solution combines human-assisted interactions with robust protection measures so that agents can help customers complete payments without ever handling sensitive card data. This innovation not only enhances security but also significantly improves customer experience and trust.
Recognition on an International Stage
The MITP Awards are judged by an international panel of experts who evaluate entries based on originality, practical applicability and measurable impact. Being selected as the Best Product Innovation winner underscores the global relevance and potential of our technology.
As part of the recognition, winners also received opportunities for increased visibility and potential participation in global tech events – helping accelerate growth and expand reach well beyond the local ecosystem.
Thank You to Our Team and Supporters
We extend our thanks to: our talented team, whose innovation, dedication and vision made this achievement possible, the Moldova Innovation Technology Park, the awards jury and organisers for this inspiring event.
Our partners and clients, who continue to support and trust Key IVR.
Looking Ahead
This award is more than a milestone – it’s motivation to continue pushing the boundaries of secure payment solutions, drive innovation in customer experience and lead the industry with responsible, high-impact technology.
We’re proud of this achievement and excited for what’s next. Here’s to future innovations and continued excellence!
Find out more about our Agent Assisted Payments solution, and contact our team by emailing sales@keyivr.com or calling +1 888 765 3109
