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Solutions
PCI DSS Compliant Payment Services
Agent Assisted Payments
Payment IVR
Click-to-Pay
Secure Web Payments
Merchant Services
Outbound Voice, SMS & WhatsApp
Web Chat and Social Media Payments
Mobile Payment App
Banking & Digital Payments
Cryptocurrency Payments
Integrations & Partners
Integrations
Contact Centre & Telecoms
Gateways & Merchant Services
Banking & Tokenization
Integration Methods
SFTP Integration
Bespoke API Integration
Partners
Meet our Partners
Partner with us
Sectors
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Contact Centre Solutions
Housing Associations
Debt Collection & Enforcement
Utility Suppliers & Providers
Travel Agencies & Tour Operators
Charities and Not For Profit
Resources
Resources
News
Guides
Videos
Client Success Stories
Guides
What is PCI Compliance?
What is DTMF Masking?
What is Automatic Speech Recognition?
All Guides
About Us
About Us
About Us
Meet Our Team
Awards & Accreditations
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The Key IVR Story
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Webinar: Maximize Your Workflow: The Power of Key IVR’s Collaborations with Top Providers
Join us on the 6th of November at 3pm (GMT) and explore how Key IVR's strategic partnerships with
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Unlocking Process Efficiency & ROI: A Collaborative Approach by Key IVR and BB Merchant Services
Key IVR and BB Merchant Services have joined forces to bring insight into how enhancing payment process efficiency
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Key IVR Achieves Re-Accreditation for PCI-DSS v4.0
Key IVR has successfully achieved re-accreditation for PCI-DSS (Payment Card Industry Data Security Standard) v4.0. This reaffirms our
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Client Success Story: Broward County Florida WWS
Learn how Key IVR worked closely with Broward County Florida to deliver multiple PCI-DSS compliant telephone payment solutions
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Key IVR & Transaction Services Collaborate to Provide Secure Payment IVR Services in the United States
Key IVR and Transaction Services (TRX) are excited to announce an enhanced automated payment IVR service, seamlessly combining
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Key IVR Adds Ground-Breaking AI Technology into Service Platforms
Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area
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Client Success Story: CREATE Fertility
Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the
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Key IVR Announce Agent Digital, a New Pay By Link Option for Over the Phone Payments
Key IVR have launched a new digital method of agent driven payments, which allows users to receive a
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Client Success Story: Click Energy
Click Energy wanted to empower their utility customers and allow them to purchase the top-up codes over the
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Key IVR Recertified for ISO 27001
Key IVR is happy to announce it has been recertified for the ISO/IEC 27001 Information Security Management certificate.
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Key IVR Continue to Innovate with PCI-DSS v4.0 Compliance
Key IVR are thrilled to announce we are now PCI-DSS v4.0 compliant. Thanks to the hard work of
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Client Success Story: McCarthy Stone
McCarthy Stone were looking for a simple solution to allow homeowners and their family members to pay for
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Pop the Champagne! Key IVR Celebrates 15 Years of Securing Payments
Since it was founded in 2008, Key IVR has grown significantly in size and service offering. In 15
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What are SMS (Text Message) Payments?
Compared to mailed bills, emailed invoices, and other traditional methods of asking for payment, using SMS and text
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How Our Customers Have Tripled Their Payment Collections
At Key IVR, we’re dedicated to helping our customers capitalize on this, ensuring they’re utilizing all the features
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Market Leading UK Retailer Drives Forward Their Payment Journey with Key IVR
Key IVR provided two different over-the-phone payment options that met their requirements perfectly and meant customers could pay
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Card Payments By Phone: How DTMF Suppression Improves Security
At Key IVR we’re aware that only 5% of consumers feel secure when paying over the phone. To
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Top 5 Reasons to Choose a Payment IVR Service
Removing the need to talk to a human not only improves efficiencies for the organisation, but can remove
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Partner Success Story: Cardstream
Key IVR and Cardstream have been working closely together for over 10 years, collaborating on joint opportunities for
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