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Client Success Story: Broward County Florida WWS

Learn how Key IVR worked closely with Broward County Florida to deliver multiple PCI-DSS compliant telephone payment solutions
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Key IVR & Transaction Services Collaborate to Provide Secure Payment IVR Services in the United States

Key IVR and Transaction Services (TRX) are excited to announce an enhanced automated payment IVR service, seamlessly combining
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Key IVR Adds Ground-Breaking AI Technology into Service Platforms

Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area
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Client Success Story: CREATE Fertility

Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the
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Client Success Story: Click Energy

Click Energy wanted to empower their utility customers and allow them to purchase the top-up codes over the
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Client Success Story: Waters & Gate

Waters & Gate approached Key IVR, looking for a payment solution that would improve the overall efficiency of
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How Our Customers Have Tripled Their Payment Collections

At Key IVR, we’re dedicated to helping our customers capitalize on this, ensuring they’re utilizing all the features
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Market Leading UK Retailer Drives Forward Their Payment Journey with Key IVR

Key IVR provided two different over-the-phone payment options that met their requirements perfectly and meant customers could pay
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Card Payments By Phone: How DTMF Suppression Improves Security

At Key IVR we’re aware that only 5% of consumers feel secure when paying over the phone. To
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Top 5 Reasons to Choose a Payment IVR Service

Removing the need to talk to a human not only improves efficiencies for the organisation, but can remove
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Client Success Story: Leeds Building Society

Leeds Building Society immediately decided to increase the convenience and security available for its members making mortgage payments
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DWF

Client Success Story: DWF

DWF were looking to reduce the amount of time spent manually processing payments towards customer accounts. They wanted
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Key IVR New Partnership with Cavendish Communications

Key IVR are pleased to announce a new partnership with Cavendish Communications, an independent telecommunications provider to businesses
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Client Success Story: Marston Holdings

Reducing the cost of processing credit and debit card payments in the call centre was made a key
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Key IVR Welcomes Customer Experience Agency, Customer Touch Point, as a New Partner

Key IVR are pleased to announce a new partnership with Customer Touch Point, an agency that focus on
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