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Solutions
PCI DSS Compliant Payment Services
Agent Assisted Payments
Payment IVR
Click-to-Pay
Secure Web Payments
Merchant Services
Outbound Voice, SMS & WhatsApp
Web Chat and Social Media Payments
Mobile Payment App
Banking & Digital Payments
Cryptocurrency Payments
Integrations & Partners
Integrations
Contact Centre & Telecoms
Gateways & Merchant Services
Banking & Tokenization
Integration Methods
SFTP Integration
Bespoke API Integration
Partners
Meet our Partners
Partner with us
Sectors
Sectors
Contact Centre Solutions
Housing Associations
Debt Collection & Enforcement
Utility Suppliers & Providers
Travel Agencies & Tour Operators
Charities and Not For Profit
Resources
Resources
News
Guides
Videos
Client Success Stories
Guides
What is PCI Compliance?
What is DTMF Masking?
What is Automatic Speech Recognition?
All Guides
About Us
About Us
About Us
Meet Our Team
Awards & Accreditations
Client Success Stories
Careers
The Key IVR Story
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Client Success Story: Broward County Florida WWS
Learn how Key IVR worked closely with Broward County Florida to deliver multiple PCI-DSS compliant telephone payment solutions
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Client Success Story: CREATE Fertility
Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the
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Client Success Story: Large UK Train Operator
Key IVR assisted a major Rent-to-Own Retailer with a multi-channelled payment solution to allow customers to ‘self-serve’ and
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Client Success Story: Click Energy
Click Energy wanted to empower their utility customers and allow them to purchase the top-up codes over the
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Client Success Story: Waters & Gate
Waters & Gate approached Key IVR, looking for a payment solution that would improve the overall efficiency of
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Client Success Story: McCarthy Stone
McCarthy Stone were looking for a simple solution to allow homeowners and their family members to pay for
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How Our Customers Have Tripled Their Payment Collections
At Key IVR, we’re dedicated to helping our customers capitalize on this, ensuring they’re utilizing all the features
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Market Leading UK Retailer Drives Forward Their Payment Journey with Key IVR
Key IVR provided two different over-the-phone payment options that met their requirements perfectly and meant customers could pay
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Client Success Story: Leeds Building Society
Leeds Building Society immediately decided to increase the convenience and security available for its members making mortgage payments
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Client Success Story: DWF
DWF were looking to reduce the amount of time spent manually processing payments towards customer accounts. They wanted
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Key IVR Partner with Elavon to Offer Innovative and Secure Payment Processing in the US
Elavon and Key IVR are excited to announce a new partnership, making it easier for US merchants to
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Client Success Story: Thomas Sanderson
After taking advice from their Banking Merchant around how they could reduce or remove the potential breach of
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Client Success Story: Dermalogica
Dermalogica wanted to further improve the security for their business clients and needed a way of ensuring data
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Key IVR and Optomany Develop “At the Bed” Payments for Reputable Private Hospital Chain
Key IVR and Optomany have been long standing partners for over four years, working together to streamline the
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Client Success Story: Marston Holdings
Reducing the cost of processing credit and debit card payments in the call centre was made a key
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Key IVR Secures a Multi-Year Partnership with UK Charity, Marie Curie
Key IVR are pleased to announce a new partnership with Marie Curie, the UK’s leading charity for people
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