Key IVR & Transaction Services Collaborate to Provide Secure Payment IVR Services in the United States
Key IVR and Transaction Services (TRX) are excited to announce an enhanced automated payment IVR service, seamlessly combining
Key IVR Adds Ground-Breaking AI Technology into Service Platforms
Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area
Key IVR Announce Agent Digital, a New Pay By Link Option for Over the Phone Payments
Key IVR have launched a new digital method of agent driven payments, which allows users to receive a
Client Success Story: Large UK Train Operator
Key IVR assisted a major Rent-to-Own Retailer with a multi-channelled payment solution to allow customers to ‘self-serve’ and
Client Success Story: Click Energy
Click Energy wanted to empower their utility customers and allow them to purchase the top-up codes over the
How Our Customers Have Tripled Their Payment Collections
At Key IVR, we’re dedicated to helping our customers capitalize on this, ensuring they’re utilizing all the features
Market Leading UK Retailer Drives Forward Their Payment Journey with Key IVR
Key IVR provided two different over-the-phone payment options that met their requirements perfectly and meant customers could pay
Card Payments By Phone: How DTMF Suppression Improves Security
At Key IVR we’re aware that only 5% of consumers feel secure when paying over the phone. To
Key IVR New Partnership with Cavendish Communications
Key IVR are pleased to announce a new partnership with Cavendish Communications, an independent telecommunications provider to businesses
Client Success Story: Thomas Sanderson
After taking advice from their Banking Merchant around how they could reduce or remove the potential breach of
How Can Your Agents Take Secure Payments When Working Remotely or Working From Home?
Working remotely or working from home (WFH) doesn’t mean your business revenue is at risk. Additionally, you don’t
Client Success Story: Dermalogica
Dermalogica wanted to further improve the security for their business clients and needed a way of ensuring data
Key IVR Welcomes Customer Experience Agency, Customer Touch Point, as a New Partner
Key IVR are pleased to announce a new partnership with Customer Touch Point, an agency that focus on
Web Chat Payments: Safe, Convenient and Diverse
Ecommerce purchases have been on the rise for years, as technology and the convenience that online shopping brings
Is Pause and Resume Really Protecting Your Customers’ Data?
Organisations that accept card payments over the phone are recording calls for training and monitoring purposes, an obligation
Key IVR Secures a Multi-Year Partnership with UK Charity, Marie Curie
Key IVR are pleased to announce a new partnership with Marie Curie, the UK’s leading charity for people