Client Success Story:
High Court Enforcement Group
- Leeds Building Society were looking to improve payment processing after the global pandemic
- They wanted a self-service Mortgage Payments IVR
- Key IVR delivered a Payment IVR that drastically increased their ease of taking payments
- SFTP integration was also implemented
About High Court Enforcement Group
Directed by the UK’s largest team of authorised High Court Enforcement Officers, High Court Enforcement Group provide a comprehensive range of enforcement solutions for businesses, organisations and individuals seeking to recover debts and possession of land and property.
They currently have over of 200 dedicated employees located across five offices, covering the length and breadth of England and Wales including 19 authorised High Court Enforcement Officers.
The requirement
High Court Enforcement Group approached Key IVR to provide an integrated solution for taking payments by IVR, web and by their collection agents using a secure payment link.
The solution
Key IVR worked with High Court Enforcement Group and their existing technology partners to create a platform which could dovetail into their current business processes and reporting procedures.
Supporting both English and Welsh languages, the payment suite has continued to evolve and support the business. Key IVR are proud to have been able to work with High Court Enforcement Group to deliver this solution.
Find out more about High Court Enforcement Group here: https://hcegroup.co.uk
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