Trusted by 
retailers
contact centres
manufacturers
housing associations
mccarthy-stone-logo

Camilla Nicholson - Project Manager

Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.

clothes2order-logo

Simon Turner - Marketing Director

Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.

waters-and-gate-logo

Allan Poole - Director

We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.

Kevin Feehan - Director

We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.

mccarthy-stone-logo

Camilla Nicholson - Project Manager

Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.

clothes2order-logo

Simon Turner - Marketing Director

Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.

waters-and-gate-logo

Allan Poole - Director

We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.

Kevin Feehan - Director

We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.

Services that work for everyone, including… 
Debt Recovery
Housing
Travel Agents
Charities

Services that work for everyone, including…

Debt Recovery
Housing
Travel Agents
Charities

We’re improving the payment journey for organisations from a range of sectors

Contact Centre Teams

We can help improve security and operational efficiency within your Contact Centre. From protecting sensitive customer details, to reducing agent call volume, we have a range of PCI-DSS Level 1 compliant solutions to fit your organisation

Debt Collection & Enforcement

Collection and card processing needs to be fast, reliable and convenient for both debtors and your staff. Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together

Utility Suppliers & Providers

In a highly competitive industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter

Travel Agencies & Tour Operators

Our services can be tailored to meet the specific needs of the travel sector, providing a range of payment methods to suit your individual requirements

Property Management & Housing Associations

Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

Charities & Not for Profit

Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

With Key IVR’s PCI-DSS compliant solutions, not for profit organisations can offer their donators the best experience during the fund-raising process – along with protecting their sensitive data

Want to know more?

Submit your details and a payment specialist will be in touch.

We’d be happy to show how we’ve supported lots of clients in a variety of sectors.

Sophie Chan

Head of Account Management