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    Trusted by 
    retailers
    contact centres
    manufacturers
    housing associations
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    Camilla Nicholson - Project Manager

    Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.

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    Simon Turner - Marketing Director

    Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.

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    Allan Poole - Director

    We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.

    Kevin Feehan - Director

    We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.

    McCarthy Stone 300x126 Colour 1

    Camilla Nicholson - Project Manager

    Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.

    CTO USED LOGO 2

    Simon Turner - Marketing Director

    Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.

    waters and gate 1

    Allan Poole - Director

    We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.

    Kevin Feehan - Director

    We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.

    Our client success stories

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    Leeds Building Society

    Thomas Sanderson Logo Square

    Thomas Sanderson

    Marston Small

    Marston

    Broward Logo 2

    Broward County Florida WWS

    CICM SMALL 1

    CICM

    dwf logo Small

    DWF

    energy billing logo square

    Energy Billing

    west kent housing logo square

    West Kent Housing Association

    one call insurance logo square

    One Call Insurance

    Rent Small

    Rent-to-Own Retailer

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    High Court Enforcement Group

    Ranger Services

    Ranger Services

    Energy Supplier small

    Energy Supplier

    Services that work for everyone, including… 
    Debt Recovery
    Housing
    Travel Agents
    Charities

    Services that work for everyone, including…

    Debt Recovery
    Housing
    Travel Agents
    Charities

    We’re improving the payment journey for organisations from a range of sectors

    Contact Centre Teams

    We can help improve security and operational efficiency within your Contact Centre. From protecting sensitive customer details, to reducing agent call volume, we have a range of PCI-DSS Level 1 compliant solutions to fit your organisation

    Find Out More

    Debt Collection & Enforcement

    Collection and card processing needs to be fast, reliable and convenient for both debtors and your staff. Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together

    Find Out More

    Utility Suppliers & Providers

    In a highly competitive industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter

    Find Out More

    Travel Agencies & Tour Operators

    Our services can be tailored to meet the specific needs of the travel sector, providing a range of payment methods to suit your individual requirements

    Find Out More

    Property Management & Housing Associations

    Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

    Find Out More

    Charities & Not for Profit

    Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

    With Key IVR’s PCI-DSS compliant solutions, not for profit organisations can offer their donators the best experience during the fund-raising process – along with protecting their sensitive data

    Find Out More

    Want to know more?

    Submit your details and a payment specialist will be in touch.

    We’d be happy to show how we’ve supported lots of clients in a variety of sectors.

    sophie circle

    Sophie Chan

    Head of Account Management