Secure payment services for 
Agents
Retail
achieving PCI
Contact Centres
Compliance Officers
everyone

Secure payment services for

Agents
Retail
PCI compliance
Contact Centres
Compliance Officers
everyone

We provide a range of PCI DSS v4.0 Level 1 compliant IVR, Contact Centre, web and SMS payment solutions, including…

Helping your agents take PCI compliant card payments on the phone with a seamless customer experience

A PCI compliant, fully automated and branded telephony payment system. Available 24/7

A pay-by-link service sending a personalised SMS or email to individual recipients, linking to an auto-filled payment portal

Secure Web Payments

A fully-branded PCI-DSS Level 1 secure online payment portal, with a range of integration options to work hand-in-hand with your existing systems

Choose how customers can pay…

Give flexibility and freedom with a range of payment options

Debit & Credit Card

Accept debit or credit card payments – VISA, Mastercard and American Express

PayPal & Digital Wallets

Accept payments from mobile and digital wallets, including PayPal, Google Pay (G Pay) and Apple Pay

Cryptocurrency Payments

Buy Now Pay Later

Offer flexible payment options to your customers with no financial risk to you.
Receive payment in full, minus fees, and let the BNPL provider take care of instalment payments or pay later management.

Seamless integration to 150+ service providers.

We connect to​ 
telephony services
Gateways
Acquirers
VoIP systems
compliance platforms

Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms

Trusted by 
retailers
contact centres
debt collectors
manufacturers
housing providers
mccarthy-stone-logo

Camilla Nicholson - Project Manager

Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.

clothes2order-logo

Simon Turner - Marketing Director

Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.

waters-and-gate-logo

Allan Poole - Director

We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.

Kevin Feehan - Director

We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.

mccarthy-stone-logo

Camilla Nicholson - Project Manager

Feedback has been very positive and welcomed by our communities and their family members. The portal is excellent and easy to use, offering a much simpler and secure payment service.

clothes2order-logo

Simon Turner - Marketing Director

Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud.

waters-and-gate-logo

Allan Poole - Director

We worked with Key IVR on two projects over the last 3 years. We found the team to be supportive, professional, and extremely knowledgeable. We are now reaping the benefits of those projects.

Kevin Feehan - Director

We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.

Let’s get started

Shall we discuss how we can help your payment journey?

Services that work for everyone, including… 
Debt Recovery
Housing
Travel Agents
Charities

Services that work for everyone, including…

Debt Recovery
Housing
Travel Agents
Charities

We’re improving the payment journey for organisations from a range of sectors

Contact Centre Teams

We can help improve security and operational efficiency within your Contact Centre. From protecting sensitive customer details, to reducing agent call volume, we have a range of PCI-DSS Level 1 compliant solutions to fit your organisation

Debt Collection & Enforcement

Collection and card processing needs to be fast, reliable and convenient for both debtors and your staff. Whether you take payments on the phone, via an automated IVR, online or in person we can provide a bespoke, PCI-DSS Compliant solution, comprised of payment methods that work seamlessly together

Utility Suppliers & Providers

In a highly competitive industry, it’s important to have the leading edge by offering a superior service. Your customers want to be able to choose how they pay for their services – on the phone, via SMS, online or on their Smart Meter

Travel Agencies & Tour Operators

Our services can be tailored to meet the specific needs of the travel sector, providing a range of payment methods to suit your individual requirements

Property Management & Housing Associations

Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

Charities & Not for Profit

Managing and maintaining the incoming funds from tenants is a crucial day-to-day process for any housing association, But, keeping track of this can often be tricky, especially when there are many areas to oversee

With Key IVR’s PCI-DSS compliant solutions, not for profit organisations can offer their donators the best experience during the fund-raising process – along with protecting their sensitive data

Latest news

Let the Hunt Begin! We Challenged Our Teams to Find Bugs and Win Prizes

We held a Code Retreat, where our talented group of developers collaborated in ever-changing teams to solve a

Key IVR Adds Ground-Breaking AI Technology into Service Platforms

Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area

Client Success Story: CREATE Fertility

Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the

Key IVR Announce Agent Digital, a New Pay By Link Option for Over the Phone Payments

Key IVR have launched a new digital method of agent driven payments, which allows users to receive a

Maximise Your Collections – 20th June 4pm (GMT)