PCI-DSS Solutions
- Agent Assisted Payments
  
  Helping your agents take PCI Compliant card payments on the phone with a seamless customer experience
  
  Payment IVR
  
  A PCI-DSS Level 1 compliant, fully-automated and branded telephony payment system
  
  Click-to-Pay
  
  A pay-by-link service sending a personalised SMS or email to individual recipients, linking to an auto-filled payment portal
  
  Other Services
  
  Secure Web Payments
  
  Outbound Voice, SMS & WhatsApp
  
  Click 3D Anti-Fraud
  
  Mobile Payment App
  
  Web Chat & Social Media Payments
  
  Smart Home Speaker Payments
  
  Omnichannel Payments
  
  Secure payment solutions to help
  you achieve PCI compliance
Direct Debits
- Direct Debit Payment Automation
  
  By combining your Direct Debit system with additional channels such as telephone IVR, an online webpage and SMS or email services, you can encourage customers to self-serve and manage the majority of Direct Debit payment steps
  
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Sector Solutions
- Contact Centre Solution
  
  From DMTF suppression to sensitive customer detail masking, we have a range of PCI-DSS Level 1 compliant Agent Assisted Solutions to fit your organisation
  
  Travel Agencies & Tour Operators
  
  Recognised by International Payment Gateways worldwide and fully integrated with existing systems
  
  Debt Collection & Enforcement
  
  A range of convenient at-the-door & office payment services for the debt collection & enforcement market
  
  Charities & Not For Profit
  
  Increase fundraising efforts & protect your supporters. Create a solution that fits your organisation’s needs, with services that work together reliably and securely
  
  Utility Suppliers & Providers
  
  Offer your customers a range of fully branded PCI Compliant payment options including phone, SMS, online and via Smart Meters
  
  Taxi Payment Solution
  
  Designed for drivers, office staff and your customers. Protected 3D secure transactions for Fare, Base Rent, Pre-Payments and Invoice Payments
Partners
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Clients
- View Our Success Stories
News & Blog
- News & Blog
  
  How to Increase the Efficiency of Your Direct Debit Payments
  
  2021 – The Cashless & Contactless Year for Payments
  
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  Guides
  
  What is PCI DSS Compliance? [Guide]
  
  DTMF Masking [Guide]
  
  How to Secure Your Call Recording? [Guide]
  
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  Videos
  
  Agent Assisted Payments Demo
  
  Click-to-Pay Payment Service Demo
  
  The Difference Between Masking and Suppression
  
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About Us
- About Us
  
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Contact
- CHAT WITH US
  Call us on
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Portfolio Archives: Web Chat Services

Leeds Building Society

Acquirer or Gateway, Clients, Contact Centre Solutions, Integrations, Web Chat ServicesBy elise.pell@keyivr.co.uk March 31, 2021

Following an introduction to Key IVR, discussions with Leeds Building Society quickly progressed into the build of a PCI-DSS Level 1 compliant secure Payment IVR.

DWF

Acquirer or Gateway, Clients, Contact Centre Solutions, Integrations, Web Chat ServicesBy elise.pell@keyivr.co.uk October 1, 2019

DWF were looking to reduce the amount of time spent manually processing payments towards customer accounts. They wanted to increase the security of their payment collection process and allow for payments to be taken 24/7, 365 days a year.