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  • UK
Key IVR Ltd, Unit 8 Durham Lane, Armthorpe, Doncaster, DN3 3FE

UK +44 (0) 1302 513 000     US +1 (929) 207 0116

sales@keyivr.com

Key IVR
Providing high-volume automated payment collections
Key IVRKey IVR
  • PCI DSS Solutions
    • Agent Assisted PaymentsHelping your agents take PCI Compliant card payments on the phone with a seamless customer experience
    • Payment IVRPCI-DSS Level 1 compliant, fully-automated and branded payment collection system
    • Click-to-PayA pay-by-link service sending a personalised SMS or email to individual recipients, linking to an auto-filled payment portal
    • Secure Web PaymentsA fully-branded PCI DSS Level 1 secure online payment portal, integrated with your existing systems
    • Web Chat & Social Media PaymentsIncrease payment conversion and boost sales across your live chat and instant messaging channels
    • Outbound Voice & SMSA quick and efficient way of sending SMS or Voice messages to a large audience
    • Click 3DEliminating up to 100% charge-backs for Card Not Present (CNP) transactions
    • Mobile Payment AppTop-up gas & electric smart meters on a fully branded mobile app, integrated to suit your customers
    • Guide: What is PCI-DSS Compliance?We explain everything you need to know about PCI compliance
  • Sector Solutions
    • Contact Centre SolutionsFrom DMTF suppression to sensitive customer detail masking, we have a range of PCI-DSS Level 1 compliant Agent Assisted Solutions to fit your organisation
    • Debt Collection & EnforcementA range of convenient at-the-door & office payment services for the debt collection & enforcement market
    • Utility Suppliers & ProvidersOffer your customers a range of fully branded PCI Compliant payment options including phone, SMS, online and via Smart Meters
    • Travel Agencies & Tour OperatorsRecognised by International Payment Gateways worldwide and fully integrated with existing systems
    • Charities and Not For ProfitIncrease fundraising efforts & protect your supporters. Create a solution that fits your organisation’s needs, with services that work together reliably and securely
  • Clients
    • Our Clients
  • Partners
    • Partner with Us
    • Meet Our Partners
  • News
    • News & Blogs
    • PCI Compliance Resources
    • Guides & Resources
      • Guide: What is PCI-DSS Compliance?
      • Guide: What is DTMF Masking?
      • Guide: How to Secure Your Call Recording
      • Guide: How to Reduce Fraudulent Chargebacks
      • Guide: 5 Ways to Improve Your Customer Payment Experience
      • Guide: What is Tokenisation?
      • Guide: What is PSD2 & SCA?
      • Guide: Our Payment Gateway Partnerships
      • Guide: What is EU GDPR?
    • Videos
  • About Us
    • About Us
    • Awards & Accreditations
    • Meet Our Team
    • The Key IVR Story
    • Life at Key IVR
    • Careers
    • Meet Our Partners
    • Integration Options
    • Regulation & Compliance
      • Guide: What is PCI-DSS Compliance?
      • Guide: What is PSD2 & SCA?
      • Guide: What is EU GDPR?
  • Contact
    • Contact Us

  • PCI DSS Solutions
    • Agent Assisted PaymentsHelping your agents take PCI Compliant card payments on the phone with a seamless customer experience
    • Payment IVRPCI-DSS Level 1 compliant, fully-automated and branded payment collection system
    • Click-to-PayA pay-by-link service sending a personalised SMS or email to individual recipients, linking to an auto-filled payment portal
    • Secure Web PaymentsA fully-branded PCI DSS Level 1 secure online payment portal, integrated with your existing systems
    • Web Chat & Social Media PaymentsIncrease payment conversion and boost sales across your live chat and instant messaging channels
    • Outbound Voice & SMSA quick and efficient way of sending SMS or Voice messages to a large audience
    • Click 3DEliminating up to 100% charge-backs for Card Not Present (CNP) transactions
    • Mobile Payment AppTop-up gas & electric smart meters on a fully branded mobile app, integrated to suit your customers
    • Guide: What is PCI-DSS Compliance?We explain everything you need to know about PCI compliance
  • Sector Solutions
    • Contact Centre SolutionsFrom DMTF suppression to sensitive customer detail masking, we have a range of PCI-DSS Level 1 compliant Agent Assisted Solutions to fit your organisation
    • Debt Collection & EnforcementA range of convenient at-the-door & office payment services for the debt collection & enforcement market
    • Utility Suppliers & ProvidersOffer your customers a range of fully branded PCI Compliant payment options including phone, SMS, online and via Smart Meters
    • Travel Agencies & Tour OperatorsRecognised by International Payment Gateways worldwide and fully integrated with existing systems
    • Charities and Not For ProfitIncrease fundraising efforts & protect your supporters. Create a solution that fits your organisation’s needs, with services that work together reliably and securely
  • Clients
    • Our Clients
  • Partners
    • Partner with Us
    • Meet Our Partners
  • About Us
    • About Us
    • Awards & Accreditations
    • Meet Our Team
    • The Key IVR Story
    • Life at Key IVR
    • Careers
    • Meet Our Partners
    • Integration Options
    • Regulation & Compliance
      • Guide: What is PCI-DSS Compliance?
      • Guide: What is PSD2 & SCA?
      • Guide: What is EU GDPR?
  • Contact
    • Contact Us

Portfolio Archives: Web Chat Services

LBS-Logo2
ZoomDetails

Leeds Building Society

Acquirer or Gateway, Clients, Contact Centre Solutions, Integrations, Web Chat ServicesBy elise.pell@keyivr.co.ukApril 1, 2021

Following an introduction to Key IVR, discussions with Leeds Building Society quickly progressed into the build of a PCI-DSS Level 1 compliant secure Payment IVR.

DWF-Logo-(for-webpage)
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DWF

Acquirer or Gateway, Clients, Contact Centre Solutions, Integrations, Web Chat ServicesBy elise.pell@keyivr.co.ukOctober 1, 2019

DWF were looking to reduce the amount of time spent manually processing payments towards customer accounts. They wanted to increase the security of their payment collection process and allow for payments to be taken 24/7, 365 days a year.

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