Clothes2order needed a secure over-the-phone solution that would allow them to process orders from companies making purchases for custom or branded clothing.
Nabuh Energy came to Key IVR with the requirement for a payment solution that would allow them to securely process Card Not Present (CNP) transactions at any time, 24/7, 365 days a year, without the need for a call agent or staff member to intervene.
Key IVR assisted PerfectHome by introducing a multi-channelled payment solution to allow customers to ‘self-serve’ and reduce the influx of ‘payment-only’ calls that were coming into their contact centre.
Following investigations around PCI-DSS Compliance within their business infrastructure, Thomas Sanderson discovered that the technology around taking card payments was in scope of a potential data breach.
Dermalogica UK wanted to further improve the security for their business clients and needed a way of ensuring data was stored and processed securely.
Key IVR were tasked to design and implement a system that would enable Marston customers to self service their payment requirements.
Cool Milk required an Automated Payment Solution providing a cost effective, efficient and secure service, capturing payments for parents to pay for their child’s school milk.
Debt Recovery Plus required a 24 hour IVR payment service and website based payment portal to provide our customers with a quick and easy way to make payments across multiple Channels.
As a technically advanced company, Ranger Services required their payment platform to be fully integrated with their business processes.
Newmarket Holidays approached Key IVR to provide a robust, high-volume payment mechanism, able to switch seamlessly between multiple gateway providers for the ultimate in platform resilience.