#1 in Secure Cloud Payment Solutions
Taking payments doesn’t have to be difficult. We can help improve payment conversion, automate your collections 24/7, lower your costs, reduce the risk of card fraud and become PCI compliant.
Trusted by Hundreds of Businesses
Why Choose Key IVR?
- PCI-DSS Level 1 Certified
- Perfect for Many Different Business Types and Sectors
- Cost-Effective, Highly Secure and Easy To Use
- Multiple Payment Services From a Single Platform
- Over 15 Years of Experience
- Hundreds of Happy Clients Across the Globe
- £1.7+ Billion Processed Annually
- Five-Star Rated Customer Service
Customer Success Stories
“The introduction of the new solutions was quite a pivotal moment for us. It took a massive amount of pressure off of the credit control team, freeing up time for them to do what they do best. It’s been great working with a company that performs well to get things done, operating alongside our existing business functionalities and improving on the way we were previously taking payments”.
Jayne Lee, Credit Control Manager, Stannah
“Key IVR have a deep knowledge of automated payment requirements and the compliance elements associated with them. As always when implementing new solutions, there were challenges along the way, but I never felt I had made the wrong decision in selecting Key IVR and through tenacity and focus on both sides we achieved a very satisfactory outcome.”
Peter Collinson, Head of Marketing and Information Systems, CICM
“Marston are now able to offer clients 24-hour access to balance information with automated payment functionality. A reduction of inbound calls directed at the contact centre has saved them money; enabling then to increase the level of customer service received by callers for non-payment related issues.”
Marston Holdings
“We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use, and we’ve never had to assist a customer through the payment process.”
Kevin Feehan, Director, DWF
“Over the past three years, Dermalogica have built up a good working relationship with the management and sales team at Key IVR and will be shortly working together on other exciting projects. Since introducing the platform into our contact centres, managing payments has been made easier and safer for our consumers.”
Gemma Evans, PCI DSS Compliance Manager, Dermalogica UK
“It has been a pleasure to work with One Call Insurance. By implementing this omni-channel, PCI compliant payment solution, it has conveniently helped automate and speed up their collection process to allow their agents to focus on the job at hand, rather than spending time making tedious calls”.
Aaron Smith, Technical Account Manager, Key IVR
“We’ve worked with Key IVR for many years, and throughout this time our payment needs have grown considerably. The Key IVR team have always managed to accommodate our requests, and have put a great amount of interest into understanding our business. We wouldn’t hesitate to recommend them to any further businesses looking to implement their own secure payment solutions.”
Debt Recovery Plus
“Key IVR are a proactive, efficient, versatile and knowledgeable company who have been a pleasure to deal with. They listened very carefully to our requests and answered our questions fully when we weren’t sure of how things work. They guided us through each step of the process from design to implementation, ensuring our original specifications and wishes were accommodated fully. The telephone payment facility provided by Key IVR has given us exactly what we were looking for, and has been delivered in a surprisingly short space of time.”
Martin Abraham, Head of IT, Safestyle UK
Scale and Grow Your Business With Secure Payment Solutions
Request a FREE quote and discover how Key IVR Payment Solutions can help reduce your costs, increase your revenue and save time for your agents and customers.