The pace of fraud is unforgiving, and companies are struggling to keep up. That is why our CCO, Mark Kelly will be taking the stage at the upcoming Fraud Conference in London, sharing his expertise on implementing fraud-resilient journeys across omnichannel payments, and how Key IVR are helping businesses adapt to this evolving landscape.
During the session, Mark will be focusing on:
- MOTO and Agent Security: Tackling friendly fraud and securing over-the-phone payments
- The Tech Stack: The role of AI in card-not-present (CNP) fraud and managing PCI-DSS for virtual terminals
- Defence Strategies: Practical approaches to chargeback defence and overall risk management
Event details:
- Location: Leonardo Royal Hotel, Tower Bridge, London
- When: Wednesday 13th May at 1:40pm
- Agenda: Available here
- Fraud Conference: Register here
What to expect from Mark Kelly’s session
Join us at the 2026 Fraud Conference to hear Mark share practical strategies for staying ahead of payments fraud. In this session, he’ll discuss how organisations can build fraud-resilient payment journeys, while maintaining a seamless experience for legitimate customers.
As an PCIP-qualified expert, Mark will dive into emerging fraud trends, and the risk management approaches businesses can adopt to better protect their payment processes.
For more insights on the lead up to this event, take a look at our guides, or follow our latest news where we cover topics such as reducing fraudulent chargebacks and implementing 3D Secure to strengthen your protection against credit card fraud.
