Key IVR has announced a new distribution partnership with Konekt, the specialist distributor for cloud communications software and services. The agreement expands the availability of Key IVR’s secure payment solutions across Konekt’s network of resellers, MSPs and service providers throughout the UK and Europe.
The partnership enables Konekt partners to deliver PCI-compliant payment capabilities across voice and digital channels, including over the phone, SMS, web chat and online payments. With Key IVR, organisations can securely accept payments without sensitive card data entering their environment, helping reduce compliance scope while improving customer experience.
Joel Chimoindes, CEO, at Konekt said:
“Our partners are increasingly being asked to deliver secure payments inside the cloud communications environments they already manage – and until now, that’s been a gap. Key IVR closes it. Adding a PCI-DSS Level 1 payment platform to our ecosystem is exactly the kind of selective, high-value expansion our strategy is built around: it pairs naturally with our Konektor managed voice platform across Teams, Zoom and Webex, and it gives partners a secure, recurring-revenue proposition to take to their customers. And as with every Konekt vendor, partners don’t just get the technology — they get our technical depth and services wrapped around it, so they can position, sell and deliver it with confidence. We’re energised to get to work with the Key IVR team and help our partners win more, deliver faster and grow sustainably.”
As businesses continue to adopt cloud communications platforms such as Microsoft Teams, Zoom and Cisco Webex, demand for secure integrated payment solutions is increasing. Through this partnership, Konekt partners can now offer a proven PCI-DSS Level 1-certified payment platform alongside their existing communications services.
Darren Wooding, Managing Director at Key IVR, said:
“We’re delighted to welcome Konekt as a new distributor partner. Konekt has built a strong reputation within the channel for delivering technical expertise and exceptional service, making them an ideal partner for Key IVR. Together, we look forward to helping more organisations simplify compliance, improve payment security and enhance the customer experience.”
The Key IVR solution is available to Konekt partners immediately, supported by Konekt’s sales, technical and implementation teams.
To find out more about Konekt and their Cloud Communication offerings, visit their website: www.konekt.tech
