Key IVR and BB Merchant Services have joined forces to bring insight into how enhancing payment process efficiency can ensure a solid return on investment (ROI).
Continue reading
Key IVR has successfully achieved re-accreditation for PCI-DSS (Payment Card Industry Data Security Standard) v4.0. This reaffirms our unwavering commitment to ensuring the highest levels of security and compliance in payment processing.
Continue reading
Learn how Key IVR worked closely with Broward County Florida to deliver multiple PCI-DSS compliant telephone payment solutions that have reduced the amount of payment-only calls coming into the business
Continue reading
Key IVR and Transaction Services (TRX) are excited to announce an enhanced automated payment IVR service, seamlessly combining TRX’s robust card processing and Key IVR’s market-leading IVR technology.
Continue reading
Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area we’ve been developing, with great success and have now embedded into our solutions.
Continue reading
Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the amount of human interaction required when processing payments. Both solutions were PCI-DSS level 1 compliant and accessible 24/7/365 days a year.
Continue reading
Key IVR have launched a new digital method of agent driven payments, which allows users to receive a secure web link via text message or email to complete a payment, without compromising the security or flow of a call.
Continue reading
Click Energy wanted to empower their utility customers and allow them to purchase the top-up codes over the phone, using a credit or debit card. They wanted it to be quick, convenient and secure.
Continue reading
Pay By Bank is still new within the payment industry, and we’re focused on delivering solutions that are there to benefit you on every level, so let’s clear up any of the questionable areas of this innovative payment method.
Continue reading
Key IVR is happy to announce it has been recertified for the ISO/IEC 27001 Information Security Management certificate. This internationally recognised standard, along with our recent PCI-DSS Level v4.0 achievement, highlights how seriously we take data security. Both accomplishments show our commitment to providing leading payment solutions to organisations worldwide. Key IVR was audited by the British Standard Institute (BSI), an independent information security expert.
Continue reading
Key IVR are thrilled to announce we are now PCI-DSS v4.0 compliant. Thanks to the hard work of the team, we’re very pleased to be able to shout about achieving this major version of the security standard.
Continue reading
McCarthy Stone were looking for a simple solution to allow homeowners and their family members to pay for the guest accommodation available at their developments, in addition to their existing telephone payment line.
Continue reading
Since it was founded in 2008, Key IVR has grown significantly in size and service offering. In 15 years, the organisation has evolved from a small Doncaster-based automated IVR provider, to a dedicated team of specialists offering a wide range of payment channels
Continue reading
Compared to mailed bills, emailed invoices, and other traditional methods of asking for payment, using SMS and text message can create faster results by reaching buyers through a more convenient platform.
Continue reading
At Key IVR, we’re dedicated to helping our customers capitalize on this, ensuring they’re utilizing all the features available in the latest payment technology.
Continue reading
Key IVR provided two different over-the-phone payment options that met their requirements perfectly and meant customers could pay for their products safely and conveniently.
Continue reading
At Key IVR we’re aware that only 5% of consumers feel secure when paying over the phone. To combat this statistic, we’ve designed a payment solution that converts any keypad tones into a single flat tone, removing the ability for them to be decrypted during the payment process.
Continue reading
Removing the need to talk to a human not only improves efficiencies for the organisation, but can remove a lot of stress for the customer, improving the chances of them making a payment. Here’s our top 5 reasons to choose a Payment IVR for your organisation.
Continue reading
Key IVR and Cardstream have been working closely together for over 10 years, collaborating on joint opportunities for secure and reliable payment systems for organisations across the UK.
Continue reading
