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AI Technology Into Platforms

Key IVR Adds Ground-Breaking AI Technology into Service Platforms

Key IVR continues to innovate and investigate new technological breakthroughs. Artificial intelligence (AI) technology is an exciting area
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Key IVR Announce Agent Digital, a New Pay By Link Option for Over the Phone Payments

Key IVR have launched a new digital method of agent driven payments, which allows users to receive a
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How Our Customers Have Tripled Their Payment Collections

At Key IVR, we’re dedicated to helping our customers capitalize on this, ensuring they’re utilizing all the features
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Market Leading UK Retailer Drives Forward Their Payment Journey with Key IVR

Key IVR provided two different over-the-phone payment options that met their requirements perfectly and meant customers could pay
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Card Payments By Phone: How DTMF Suppression Improves Security

At Key IVR we’re aware that only 5% of consumers feel secure when paying over the phone. To
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Key IVR New Partnership with Cavendish Communications

Key IVR are pleased to announce a new partnership with Cavendish Communications, an independent telecommunications provider to businesses
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Key IVR Innovate with Bottomline to Introduce New Alternative Payment Options

We are delighted to announce that, through our partnership with Bottomline Technologies, Key IVR will now be adding
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Key IVR Partner with Elavon to Offer Innovative and Secure Payment Processing in the US

Elavon and Key IVR are excited to announce a new partnership, making it easier for US merchants to
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How Can Your Agents Take Secure Payments When Working Remotely or Working From Home?

Working remotely or working from home (WFH) doesn’t mean your business revenue is at risk. Additionally, you don’t
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Voyager Networks Partners with Key IVR to Offer Secure Payments to High Profile UK Brands

We are delighted to introduce you to our newest partner, Voyager Networks, an IT Solutions business delivering a
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Key IVR Integrates with Serenova’s CxEngage, to Secure Payment Collection Within the Contact Centre

Key IVR provides secure cloud payment solutions to organizations and contact centers across the globe, protecting hundreds of
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Key IVR Welcomes Customer Experience Agency, Customer Touch Point, as a New Partner

Key IVR are pleased to announce a new partnership with Customer Touch Point, an agency that focus on
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PauseResumeCallRecording

Is Pause and Resume Really Protecting Your Customers’ Data?

Organisations that accept card payments over the phone are recording calls for training and monitoring purposes, an obligation
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