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Solutions
PCI DSS Compliant Payment Services
Agent Assisted Payments
Payment IVR
Click-to-Pay
Secure Web Payments
Merchant Services
Outbound Voice, SMS & WhatsApp
Web Chat and Chatbot Payments
Mobile Payment App
Banking & Digital Payments
Pay By Bank - Powered by Open Banking
Direct Debit Payments
Cryptocurrency Payments
Integrations & Partners
Integrations
Contact Centre & Telecoms
Gateways & Merchant Services
Direct Debit & Banking
Integration Methods
SFTP Integration
Bespoke API Integration
Partners
Meet our Partners
Partner with us
Sectors
Sectors
Contact Centre Solutions
Housing Associations
Debt Collection & Enforcement
Utility Suppliers & Providers
Travel Agencies & Tour Operators
Charities and Not For Profit
Resources
Resources
News
Guides
Videos
Client Success Stories
Glossary
FAQ section
Guides
What is PCI Compliance?
What is DTMF Masking?
What is Automatic Speech Recognition?
All Guides
About Us
About Us
About Us
Meet Our Team
Awards & Accreditations
Client Success Stories
Careers
The Key IVR Story
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Webinar: 4th December 2025 – Leveraging Debt & Payment Collection within Regulated Services
Join us for an exclusive webinar exploring how Key IVR’s Debt Ecosystem helps organisations in Parking, Debt Recovery,
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Client Success Story: Embrace the Middle East
Embrace the Middle East originally approached Key IVR following unexpected challenges with their previous payment provider. This prompted
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Client Success Story: Broward County Florida WWS
Learn how Key IVR worked closely with Broward County Florida to deliver multiple PCI-DSS compliant telephone payment solutions
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Key IVR & Transaction Services Collaborate to Provide Secure Payment IVR Services in the United States
Key IVR and Transaction Services (TRX) are excited to announce an enhanced automated payment IVR service, seamlessly combining
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Client Success Story: CREATE Fertility
Learn how Key IVR worked closely with CREATE Fertility to deliver two self-serve options which drastically reduced the
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Key IVR Announce Agent Digital, a New Pay By Link Option for Over the Phone Payments
Key IVR have launched a new digital method of agent driven payments, which allows users to receive a
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Client Success Story: McCarthy Stone
McCarthy Stone were looking for a simple solution to allow homeowners and their family members to pay for
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What are SMS (Text Message) Payments?
Compared to mailed bills, emailed invoices, and other traditional methods of asking for payment, using SMS and text
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Click-to-Pay Service Available as a Plugin for CRM Systems
Removing the need to talk to a human not only improves efficiencies for the organisation, but can remove
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How to Increase the Efficiency of Your Direct Debit Payments
By combining Direct Debit with Key IVR’s automated secure payments platform, each process will be quicker, and equate
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Key IVR New Partnership with Cavendish Communications
Key IVR are pleased to announce a new partnership with Cavendish Communications, an independent telecommunications provider to businesses
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Improve Your Reach and Payment Conversion with WhatsApp Messages
Key IVR is proud to announce that we’ve extended our Click-to-Pay and Outbound Messaging services to send messages
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Key IVR Innovate with Bottomline to Introduce New Alternative Payment Options
We are delighted to announce that, through our partnership with Bottomline Technologies, Key IVR will now be adding
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Leading European Holiday Company Invests in the Latest Payment Technology During Lockdown
As the world took a turn for the worst at the beginning of 2020, Key IVR put extra
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Top 4 Reasons Why Web Chat & Social Media Payments Matter
In today’s digital landscape, customers expect seamless interactions across multiple platforms. Integrating payment options within web chat and
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Key IVR and Optomany Develop “At the Bed” Payments for Reputable Private Hospital Chain
Key IVR and Optomany have been long standing partners for over four years, working together to streamline the
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Web Chat Payments: Safe, Convenient and Diverse
Ecommerce purchases have been on the rise for years, as technology and the convenience that online shopping brings
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