What is Pay by Bank & Open Banking?

Businesses and individuals have various options at their disposal for making transactions, with Pay by Bank at the forefront of this revolution.

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pay-by-bank
pay by bank

In the not-so-distant past, the process of transferring money or making payments involved a trip to the bank, writing checks, or dealing with cash.

However, the financial landscape has evolved dramatically with the advent of digital technologies. Now, businesses and individuals have various options at their disposal for making transactions, with Pay by Bank at the forefront of this revolution.

Take a look at our comprehensive guide to find out more about this revolutionary payment method.

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What is Pay by Bank?

Pay by Bank is a safe and easy way to pay online. Instead of using a credit or debit card, you can pay directly from your bank account. It’s like having your bank right there when you shop online, making payments more secure and convenient.

The foundation of Pay by Bank rests on the Open Banking concept, a system that grants consumers the ability to provide third-party providers with access to their banking details. It stands out from traditional payment methods by allowing users to make online transactions directly from their bank accounts, bypassing the need for credit or debit card information. This method leverages the existing online banking infrastructure, ensuring both efficiency and heightened security.

Users gain the convenience of completing transactions without the risk associated with sharing sensitive card details. It’s a cutting-edge approach that not only benefits consumers but also forward-thinking businesses.

At present, Pay by Bank is exclusively accessible in the UK, although plans for expansion are in the pipeline. This innovative payment method empowers businesses to offer their customers a fresh way to pay, allowing money to flow directly from the customer’s account into the merchant’s.

See Pay by Bank in action

 

Pay by Bank vs Open Banking

An example of how automation would benefit an organisation is to look at the average success of a call centre’s outbounding efforts.

If 50 out of 500 daily calls go through to somebody, there are a further 450 calls that have valuable time wasted. For this, we can simply apply some industry averages from across our other clients and the cost spent on this.

Key Point
Open Banking
Pay by Bank
Core Concept
Data sharing to foster innovation
Direct online payments from bank accounts
Data Sharing
Share financial data with third-party providers
Transfer funds directly to merchants
Focus
Innovation, competition, and customer control
Simplifying and securing online payments
Benefits for Consumers
Financial freedom, enhanced security, streamlined services
Enhanced security, efficiency, convenience
Regulation
Subject to strict financial regulations and privacy laws
Part of broader financial regulations

Open Banking and Pay by Bank serve different purposes within the financial ecosystem. Open Banking is primarily about data sharing, innovation, and enhancing financial services, while Pay by Bank focuses on simplifying and securing online payments. Both concepts contribute to the evolution of modern finance, offering consumers more control and convenience in their financial interactions.

How does Pay by Bank work?

The workings of Pay By Bank are simple yet highly effective. When a user chooses the Pay By Bank option during checkout, they are redirected to their online banking portal. Here, they can securely log in to their bank account and authorise the transaction. The payment is then directly debited from their account, and a confirmation is sent to the merchant. This process not only minimises the risk of fraud, but also expedites the transaction by eliminating intermediaries.

1

When making a payment online, Customers can select the Pay by Bank option available on the screen. This can be alongside other payment methods such as Card, PayPal etc.

2

The amount to pay can be open or set to the total amount due.

The customer can confirm the amount before proceeding to pay.

3

A list of all major UK and European banks will appear. The customer selects the bank which they would like to make the payment from.

4

The Customer is taken to their own Bank’s Online Banking or App, which will ask to verify their login details and identity.

5

They can then select which account to pay from. No sort code, account number, card number or expiry details are required.

6

Once the payment amount is confirmed, funds are paid instantly to your business. An email receipt is issued, and the Customer is taken back to the online checkout screen, advising them that the payment has been successful.

1

When making a payment online, Customers can select the Pay by Bank option available on the screen. This can be alongside other payment methods such as Card, PayPal etc.

2

The amount to pay can be open or set to the total amount due.

The customer can confirm the amount before proceeding to pay.

3

A list of all major UK and European banks will appear. The customer selects the bank which they would like to make the payment from.

4

The Customer is taken to their own Bank’s Online Banking or App, which will ask to verify their login details and identity.

5

They can then select which account to pay from. No sort code, account number, card number or expiry details are required.

6

Once the payment amount is confirmed, funds are paid instantly to your business. An email receipt is issued, and the Customer is taken back to the online checkout screen, advising them that the payment has been successful.

The key benefits of Pay by Bank

Pay by Bank offers a multitude of advantages that not only simplify the payment process, but also enhance cost-effectiveness. From fortified security measures to reduced transaction costs and the elimination of chargebacks, it transforms the payment landscape, providing a seamless experience for both consumers and merchants. Let’s dive into these benefits to understand why Pay by Bank stands out in the world of digital payments.

One of the most compelling advantages of Pay by Bank is its enhanced security, as it doesn’t require sharing sensitive card details with merchants, significantly reducing the risk of data breaches and unauthorized transactions.

Users benefit from a smooth and intuitive experience because they are already familiar with their online banking interfaces, which makes the process more convenient. The absence of manual card entry and the need to remember multiple passwords enhance the overall experience, reducing the likelihood of errors during the transaction.

Traditional payment methods involving card details are vulnerable to fraudsters. The direct authorization process of Pay by Bank reduces the vulnerability to fraudsters, ensuring the safety and protection of users’ funds.

Payments made through Pay by Bank can reach businesses in seconds, with real-time transaction confirmation, eliminating delays associated with credit card settlements. As soon as the user authorizes the payment, the merchant receives instant notification, allowing them to process orders promptly.

Pay by Bank transactions typically come with lower processing fees compared to credit or debit card payments. This cost-effectiveness makes it an attractive option for both consumers and merchants, contributing to its growing popularity.

Merchants find it easy to implement Pay by Bank into their payment systems, thanks to a seamless integration process typically facilitated through a well-documented API. There’s no need for customers to go through a complex registration process beforehand, making it a straightforward option for both businesses and their clients.

Pay by Bank is not only secure but also cost-effective. It’s known for having lower transaction fees compared to credit or debit card payments. For businesses, this translates into significant savings over time. Reduced processing costs allow merchants to allocate resources more efficiently, which can be especially beneficial for smaller businesses looking to optimize their financial operations.

Chargebacks can be a significant headache for merchants, often stemming from disputes or fraudulent activities. With Pay by Bank, this concern becomes a thing of the past. Since transactions are direct and secure, the risk of chargebacks virtually disappears. This not only saves merchants time and money but also reduces the administrative burden associated with handling chargeback claims. Merchants can focus on providing a smoother customer experience and conducting business without the constant worry of disputes looming over their heads.

Pay By Bank vs. traditional payment methods

If you have a backlog of outstanding debt to chase, it can take months to catch up without hiring more staff. Not to mention the impact on their mental health due to a vast amount of repetitiveness or negative calls.

Let the systems handle 90% of the outbound dialing and communication attempts. This allows your team to stay positive and focus on the customers who are responding, rather than day after day of failed calls and wrong numbers, only to end the day with no sense of achievement.

With a platform in place that reports dead numbers, dials multiple customers at once, plays personalised voice messages, and sends text messages and email reminders – you can use your team’s expertise in other areas or allow them to focus on individual cases that might not be quite straight forward to resolve.

Key Point
Pay by Bank
Traditional Payment Methods
Security
High security due to no card details
Relies on sharing card information
Convenience
Utilises familiar online banking interfaces
Requires manual card entry and verification
Processing Speed
Real-time confirmation
This may involve processing delays
Transaction Costs
Generally lower processing fees
May have higher processing costs
Data Privacy
Minimal data sharing
This may involve data sharing with third parties

How Key IVR are revolutionising with Pay by Bank

pay-by-bank-interface

Pay by Bank stands as a modern marvel in the realm of online payments, addressing critical concerns such as security, user experience, and fraud prevention. As the digital landscape continues to evolve, the demand for secure and convenient payment methods grow.

This innovative payment solution not only offers users a safer and more efficient way to manage their finances but also empowers businesses to offer seamless payment experiences. Streamlined processes make transactions more intuitive for users, reducing the likelihood of errors during payments.

At Key IVR, we are dedicated to being pioneers in this payment evolution. We provide you with cutting-edge tools and solutions to fully embrace secure and convenient online payments. By choosing our Pay by Bank solution, you are unlocking a smarter, safer, and more efficient way to handle your transactions.

Start your Pay by Bank journey today

Interested in adding card-less options to your customer’s online payment journey?

Talk to us and we’ll help you decide if Pay By Bank will work for you.

Submit your details and a payment specialist will be in touch.

sophie-chan-key-ivr

Sophie Chan

Head of Revenue & Relationships