Tokenisation allows customers to securely save their debit or credit card details with an organisation, making future payments a lot quicker and more convenient. The sensitive information is replaced with unique identification symbols, referred to as a ‘token’, which has no exploitable value and can be stored with little risk by an organisation. This takes them “out of scope” as the data is only ever stored by the card acquirer.
Thanks to the long-standing and trusted relationship Key IVR has built with these payment gateways, we have developed a range of services that fit perfectly into the existing transaction process. Our services act as a secure conduit to increase convenience and conversion with additional payment methods. Also, we never hold onto any payment funds or store any of your customers’ sensitive card details.
The Payment Card Industry Data Security Standard (PCI-DSS or PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. We explain everything you need to know about PCI compliance.
DTMF masking (often called DTMF suppression) helps organisations obtain PCI compliance whilst continuing to take payments over the phone and record their calls. The masking software either replaces the tones or converts the two pitches into a single flat tone to ensure they cannot be decrypted by a hacker or someone within the organisation.
The European Union’s General Data Protection Regulation (GDPR) came into play on 25th May 2018, designed to protect the personal data of consumers and make organisations more accountable on how they handle such information.