Secure payment solutions for
Law Firms
Make payments easier for your clients. Make payment management easier for your teams.
- Recover outstanding balances faster
- Free your legal professionals from payment administration
- Integrated with your existing systems
- PCI & SRA compliant payment handling
Legal organisations need to make it simple for clients to pay fees, invoices and outstanding balances, while ensuring Finance and Operations teams aren’t spending valuable time chasing payments, handling card data or manually reconciling transactions.
Key IVR provides secure, flexible payment solutions designed around the way legal organisations operate, helping you collect payments faster and out-of-hours, reduce administrative workload and give clients a convenient way to pay.
From automated payment lines and Click-to-Pay through to Agent Assist and API reconciliation, Key IVR helps legal organisations create a simpler, more connected payment journey.
Secure. Flexible. Designed around your business.
Key benefits of our services
- Provide clients with a range of payment services – on the phone with an agent, via an automated IVR or online payment portal
- Omnichannel capabilities improving client communication
- Level 1 PCI-DSS Compliant v4.01 – The highest level of security
- 100% hosted solution, meaning no on-site installation
- SRA compliant payment workflows
- Real-time reporting
- Each solution is fully customisable to meet the requirements of your firm's requirements
- We’ll sync up with your current processes to offer the best solution
- Integration with major Payment Service Providers
- Well designed API for seamless integration
- Competitive call and transaction rates
- Self-service options for 27/7 payment processing
Payment solutions built around the legal sector
Whether you’re collecting professional fees, outstanding balances, retainers or other client payments, Key IVR provides a range of solutions that can work together or independently depending on your requirements.
Supporting SRA compliance
For SRA-regulated firms, secure and well-controlled payment processes are essential when handling client money.
Key IVR helps legal organisations support these requirements with secure payment solutions that reduce manual card handling, improve payment visibility and provide accurate transaction records for reconciliation.
From secure digital and telephone payments to automated reconciliation, Key IVR helps firms create more secure, controlled and traceable payment processes.
Simplify payments across your legal organisation
Clients may need to call to make a payment, while Finance teams are left chasing outstanding balances, processing transactions and manually reconciling payments. Meanwhile, operational teams can find themselves pulled away from higher-value work to deal with payment-related queries.
Key IVR helps remove these unnecessary steps.
Our secure payment solutions allow clients to choose how and when they pay, while automating more of the payment journey behind the scenes.
Help clients pay more easily
Give clients convenient ways to pay without requiring them to navigate lengthy processes or rely on your teams to manually process every transaction.
Reduce payment-related workload
Automate routine payment activity and reduce the number of payment calls reaching Finance and Operations teams.
Improve payment visibility
Connect payment activity with your existing systems to improve visibility, simplify reconciliation and give your teams the information they need.
Protect sensitive payment data
Keep payment card details away from your employees and systems with secure payment solutions designed to support PCI-DSS compliance.
Global legal business seeks security and a 24/7 payments
DWF wanted to provide self-serve payment options available for anyone around the world, at any time.
How did a Payment IVR solve their challenge?
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is very straightforward and easy to use.
Delivering secure payment solutions to West Kent Housing
This major housing association wanted an automated system that would be able to handle taking card payments, 24 hours a day, 7 days a week.
How did Key IVR meet their requirements?
Our accreditations
Secure payments. Simpler processes. Better client experiences.
Whether you’re looking to reduce the pressure on Finance, streamline Operations or make it easier for clients to pay, Key IVR can help.
Talk to our team about how secure payment technology could transform payment collection across your legal organisation.
Sophie Chan
Head of Revenue & Relationships
Seamless integration to 150+ service providers.
We connect to
telephony services
Gateways
Acquirers
VoIP systems
compliance platforms
Our solutions are compatible with many different APIs, allowing integration with hundreds of different platforms
- Easy API and SFTP connectivity options
- Reconcile and settle payments quicker
- Secure data transfer between systems
