When it comes to people’s finances, trust and reliability are the foundation, that’s why secure payment services are essential for Credit Unions.
To focus on its members’ experience, Credit Unions can implement self-service payment options that significantly increase the ease and convenience of taking payments, giving users the ability to pay 24/7/365. Automated channels can save considerable time and money, freeing up the agent’s time and letting them concentrate on the other tasks.
Like many other financial institutions, Credit Unions are targets for financial fraud, which makes the organisations and their members vulnerable. Not having protective tools can cause financial and reputational damage with customers losing trust and avoiding their services.
Talk to Key IVR if you’d like to know more about reducing the risk, and possibly avoiding compromised data completely.